Remote-First Operational Controls Lead

Crane Venture Partners; Greater London; Hybrid; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Remote-first flexibility

UK-wide remote work

Pension and private medical

Job summary

Griffin is a fully regulated UK bank powering fintech accounts and payments. We’re hiring to build and run our first-line controls programme within the Operational Controls team, spanning deeply technical specialists and senior stakeholders.

You’ll help ensure operations are working as intended and scale the control framework with Griffin’s growth. In the first year you’ll establish relationships across operations and risk teams, deliver QA/QC testing frameworks, and contribute to MI and

Qualifications

• Strong experience in Operations QA/QC, control testing, transaction testing, or operational risk management within a bank or financial institution.
• Experience reviewing operational processes and identifying errors, exceptions, control weaknesses, and process gaps.
• Experience making recommendations to strengthen controls.
• Strong analytical and MI/data analysis skills, with experience producing QA/QC reports, dashboards, and trend analysis.

Responsibilities

• Quality assurance reviews and quality control testing across operations, ensuring processes are executed accurately and in line with approved procedures.
• Sample-based testing and control checks, identifying errors, control gaps, exceptions, and potential operational risks.
• Corrective action and remediation plans, working with operations teams to close out issues within agreed timelines.
• The Service guild controls attestation framework, and support risk owners in first-line RCSA exercises.
• QA/QC testing frameworks, control checklists, sampling methodologies, and quality standards.
• Regular QA/QC reporting and MI, feeding into Griffin-wide operational risk reporting.
• Coordination of internal audit, external audit, compliance, risk, and regulatory reviews, providing evidence of operational controls and remediation.

Skills

Operations QA/QC

Control testing

Transaction testing

Operational risk management

MI/data analysis

QA/QC reporting

Independent control mindset

Strong writing

Job description

Griffin is a fully regulated UK bank powering fintech accounts and payments. We’re hiring to build and run our first-line controls programme within the Operational Controls team, spanning deeply technical specialists and senior stakeholders.

You’ll help ensure operations are working as intended and scale the control framework with Griffin’s growth. In the first year you’ll establish relationships across operations and risk teams, deliver QA/QC testing frameworks, and contribute to MI and