Remote-First Operational Controls Lead

Griffin; Greater London; Hybrid; GBP 50,000 - 60,000; Full time

Benefits offered by this job

Salary 50-60k

Remote UK

Annual leave 25 days

Bank holidays

Pension

Private medical

Wellbeing support

Flexible WFH setup

Job summary

Griffin, a fully regulated UK bank supporting fintech platforms, is seeking a specialist to lead the first-line QA/QC controls program within the Operational Controls team. You’ll build testing, reporting, and remediation processes across operations, collaborating with senior stakeholders to scale controls as Griffin grows.

You’ll own QA/QC testing, MI dashboards, and RCSA activities, turning control insights into confidence for the business while maintaining rigorous documentation and

Qualifications

• Strong experience in Operations QA/QC, control testing, transaction testing, or operational risk management within a bank or financial institution.
• Experience reviewing operational processes and identifying errors, exceptions, control weaknesses, and process gaps.
• Experience making recommendations to strengthen controls.

Responsibilities

• Quality assurance reviews and quality control testing across operations, ensuring processes are executed accurately and in line with approved procedures
• Sample-based testing and control checks, identifying errors, control gaps, exceptions, and potential operational risks
• Corrective action and remediation plans, working with operations teams to close out issues within agreed timelines
• The Service guild controls attestation framework, and support risk owners in first-line RCSA exercises
• QA/QC testing frameworks, control checklists, sampling methodologies, and quality standards
• Regular QA/QC reporting and MI, feeding into Griffin-wide operational risk reporting
• Coordination of internal audit, external audit, compliance, risk, and regulatory reviews, providing evidence of operational controls and remediation

Skills

QA/QC testing

Operational risk

Data analysis

MI reporting

Audit coordination

Documentation writing

Job description

Griffin, a fully regulated UK bank supporting fintech platforms, is seeking a specialist to lead the first-line QA/QC controls program within the Operational Controls team. You’ll build testing, reporting, and remediation processes across operations, collaborating with senior stakeholders to scale controls as Griffin grows.

You’ll own QA/QC testing, MI dashboards, and RCSA activities, turning control insights into confidence for the business while maintaining rigorous documentation and