Remote-First Field Network Engineer

Wifinity; Exeter; On-site; GBP 25,000 - 40,000; Full time

Benefits offered by this job

Annual Leave Buy & Sell Scheme

Remote-first working environment

Job summary

A leading connectivity provider in the UK is seeking a proactive engineer to deliver first-class customer support and technical solutions on-site. The successful candidate will troubleshoot network issues, collaborate with internal teams to ensure installations meet standards, and perform maintenance and diagnostics. Applicants should have a full UK driving license, prior field engineering experience, and a strong customer service background. This role offers competitive salary and benefits including remote work options.

Qualifications

• Previous experience as a field engineer in a network environment.
• Willingness to travel and stay overnight across the UK.
• Strong written and verbal communication skills.

Responsibilities

• Troubleshoot network and client device issues onsite.
• Collaborate with service, technical support, and installation teams.
• Conduct scheduled maintenance and respond to break-fix faults.

Skills

Adaptability

Self-motivation

Customer-facing skills

Problem-solving

Initiative

Education

Full UK driving licence

Tools

NetBox

Ruckus

MikroTik

Fluke

Wireshark

Job description

A leading connectivity provider in the UK is seeking a proactive engineer to deliver first-class customer support and technical solutions on-site. The successful candidate will troubleshoot network issues, collaborate with internal teams to ensure installations meet standards, and perform maintenance and diagnostics. Applicants should have a full UK driving license, prior field engineering experience, and a strong customer service background. This role offers competitive salary and benefits including remote work options.