Remote-First Customer Success Manager

Human Ventures, LLC.; Greater London; On-site; GBP 52,000 - 65,000; Full time

Benefits offered by this job

Private Medical Insurance

Performance-based quarterly bonus

Remote-first working environment

Education budget for professional growth

Job summary

Human Ventures, LLC. is seeking a Customer Success Manager to oversee client relationships and ensure a seamless experience. This role involves collaborating with clients to optimize campaigns and drive the adoption of Adelaide's AU metric.

Ideal candidates should have 4+ years experience in digital media or adtech, strong communication skills, and proficiency in Google Workspace. This is a fully remote opportunity available to candidates in the UK.

Qualifications

• 4+ years of experience in digital media, adtech, or advertising.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.

Responsibilities

• Manage and nurture relationships with agency clients.
• Drive adoption of Adelaide's AU metric across brands.
• Provide ongoing support and strategic insights to clients.

Skills

Client relationship management

Communication skills

Data visualization

Digital media experience

Commercial mindset

Tools

Google Workspace

Microsoft Office

Job description

Human Ventures, LLC. is seeking a Customer Success Manager to oversee client relationships and ensure a seamless experience. This role involves collaborating with clients to optimize campaigns and drive the adoption of Adelaide's AU metric.

Ideal candidates should have 4+ years experience in digital media or adtech, strong communication skills, and proficiency in Google Workspace. This is a fully remote opportunity available to candidates in the UK.