Remote Customer Success Manager - PPC/Google Ads

Adthena; England; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Trust‑Based Vacation

Private Medical Insurance

Remote‑First Work Model

Career Growth Opportunities

Home Office Stipend

Mental Health Support

Job summary

A leading search intelligence company in the UK is looking for a Customer Success Manager to enhance client relationships and manage Google Ads accounts. The role requires a minimum of 2+ years in managing search accounts, excellent stakeholder management skills, and strong analytical capabilities using tools like Looker or Tableau. This position offers a hybrid work model with flexibility and a strong focus on customer satisfaction, alongside extensive growth opportunities.

Qualifications

• Minimum 2+ years managing Google Ads/search accounts for clients.
• Experience in client-facing or client services roles with strong stakeholder skills up to C-level.
• Good understanding of the Digital Marketing landscape, PPC, and the Search ecosystem.

Responsibilities

• Learn about the product and processes in the first 30 days.
• Manage up to 30 clients and drive engagement.
• Conduct Business Reviews and foster strong client relationships.
• Establish a proven track record as a Customer Success Manager after 18 months.

Skills

Google Ads management

Digital Marketing understanding

Client-facing experience

Strong analytical skills

Customer-centric approach

Tools

Looker

Tableau

Job description

A leading search intelligence company in the UK is looking for a Customer Success Manager to enhance client relationships and manage Google Ads accounts. The role requires a minimum of 2+ years in managing search accounts, excellent stakeholder management skills, and strong analytical capabilities using tools like Looker or Tableau. This position offers a hybrid work model with flexibility and a strong focus on customer satisfaction, alongside extensive growth opportunities.