Remote Fire Protection Technical Advisor

Tremco CPG UK; United Kingdom; Hybrid; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Company car

Pension

Life assurance

Flexible benefits

25 days holiday

Job summary

Tremco CPG UK is seeking a proactive Technical Support Engineer to assist customers, contractors and internal teams with fire protection products. You will advise on fit-for-purpose Nullifire solutions, handle technical queries, support design drawings, and deliver training for installers and designers.

Remote work and site visits will be required as needed. Excellent communication, CAD knowledge, and MS Office skills are essential.

Qualifications

• Excellent verbal and written communication skills.
• Experience in customer-facing technical support is desirable.
• Working knowledge of CAD or ability to generate technical drawings is advantageous.

Responsibilities

• Advise on fit-for-purpose Nullifire fire protection products to internal and external stakeholders.
• Process and manage customer enquiries from technical queries to design drawings.
• Provide guidance to ensure compliance throughout design and installation stages.
• Collaborate with internal departments to meet customers' technical needs.
• Conduct training sessions for installers and CPD events.

Skills

Communication skills

Customer service

Training delivery

Education

Engineering degree

Tools

CAD software

MS Office / Excel

Job description

Tremco CPG UK is seeking a proactive Technical Support Engineer to assist customers, contractors and internal teams with fire protection products. You will advise on fit-for-purpose Nullifire solutions, handle technical queries, support design drawings, and deliver training for installers and designers.

Remote work and site visits will be required as needed. Excellent communication, CAD knowledge, and MS Office skills are essential.