Remote FinTech Solutions Engineer

NMI; United Kingdom; Teletrabalho; GBP 45 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Annual bonus scheme

25 days holiday

Workplace pension scheme

Private medical insurance

Flexi-time policy

Bike2Work Scheme

Lifeworks EAP

Resumo da oferta

NMI, a global leader in payment technologies, is hiring a Solutions Engineer to bridge Sales, Product, and Engineering. This remote UK role focuses on helping customers integrate and adopt NMI's platform, with emphasis on payment processing and unattended solutions.

Ideal candidates bring 3–5 years in Solutions/Sales Engineering or related fields, strong communication, and a knack for technical documentation. The position offers a remote-first culture and competitive compensation.

Qualificações

• 3–5 years' experience in Solutions/Sales Engineering, Solutions Consulting, or Technical Account Management, ideally in FinTech or SaaS.
• Strong understanding of payment processing, including card-present, card-not-present, tokenization, gateways, and acquiring.
• Experience with unattended payment environments such as Parking, Transit, EV Charging, Vending, and similar kiosk/self-service channels, including familiarity with unattended-specific integration, hardware/device, and compliance considerations.
• Demonstrated experience producing solution design documents or technical scoping materials.
• Proven ability to work cross-functionally across technical and non-technical teams.
• Exceptional communication and documentation skills.
• Comfortable presenting and demonstrating solutions to varied audiences.

Responsabilidades

• Collaborate with Account Executives and Channel Account Managers to assess and qualify customer requirements.
• Recommend tailored solutions, identify opportunities for product extensions, and evaluate the feasibility of customer-specific requests that require development work.
• Identify challenges early and propose viable technical solutions.
• Document customer use cases, solution designs, and onboarding plans so that teams share a clear picture of what has been agreed.
• Ensure alignment across Sales, Partner Launch Managers, and Account Managers for a seamless handover.
• Identify and plan customer training needs.
• Respond to technical questions on NMI's platform, and deliver architectural diagrams, system workflows, and configuration recommendations.
• Provide tailored demonstrations of the NMI platform for ISVs, ISOs, and other partner types.
• Develop and deliver bespoke training content aligned with customer needs.
• Support Sales in responding to RFPs, coordinating with Product, Engineering, and Security as needed.
• Raise and track product enhancement requests on behalf of customers.
• Relay common feedback, feature gaps, and usability insights to the Product team.
• Stay current on product updates, release notes, and roadmap discussions.
• Maintain close contact with acquiring partners and support their technical enablement.
• Represent NMI at industry events and network with partners and prospects.

Conhecimentos

Solutions Engineering

Sales Engineering

Payment processing

Unattended payments

Solution design documents

Cross-functional collaboration

Communication skills

Presentation skills

Descrição da oferta de emprego

NMI, a global leader in payment technologies, is hiring a Solutions Engineer to bridge Sales, Product, and Engineering. This remote UK role focuses on helping customers integrate and adopt NMI's platform, with emphasis on payment processing and unattended solutions.

Ideal candidates bring 3–5 years in Solutions/Sales Engineering or related fields, strong communication, and a knack for technical documentation. The position offers a remote-first culture and competitive compensation.