Remote Field Service Engineer - AC/DC Drives, PLCs (UK)

Automation Experts; York; Remote; GBP 42,000 - 50,000; Full time

Benefits offered by this job

Car allowance

Car

Overtime

Training

Job summary

Automation Experts is seeking a Field Service Engineer to support customers across metal processing, dyno test rigs, hydrogen electrolyser PSUs, EV charging, and battery energy storage. The role involves commissioning AC/DC motor control systems, troubleshooting, and in-field design modifications, with frequent UK and occasional international travel.

The ideal candidate will have an HNC/HND or higher in Electrical/ Electronic/Automation Engineering, plus an apprenticeship.

Qualifications

• HNC/HND or higher qualification in Electrical, Electronic or Automation Engineering.
• Completed apprenticeship in Electrical, Electronic or Automation discipline.
• Proven experience with AC and DC drives is essential.
• Experience with PLCs and HMIs is essential.
• Strong understanding of electrical fundamentals and computer‑based systems.

Responsibilities

• Act as the primary point of contact between the business and customers, providing technical field support.
• Commission new AC and DC motor control systems, independently and as part of a team.
• Support a wide range of bespoke systems including metal processing, dyno test rigs, hydrogen electrolyser PSUs, EV charging, and battery energy storage.
• Carry out troubleshooting, in-field design modifications, and repair of control systems across multiple industries.
• Provide emergency breakdown support and rapid response to customer issues.
• Work closely with Project Engineers during system testing and functional verification.
• Ensure systems operate in line with Functional Design Specifications (where available).
• Deliver telephone, email, and remote technical support to customer engineering and maintenance teams.
• Analyse faults, propose alternative solutions, and implement optimal resolutions.
• Follow company service processes and standards at all times.
• Identify opportunities to promote additional services, upgrades, and spare parts.
• Hybrid role with extensive UK travel and occasional international travel (up to 60%).
• Flexible approach to working hours, including non-standard hours and on-call support.
• Work in varied environments including tight spaces and at height.

Skills

AC/DC drives

PLCs

HMIs

Electrical fundamentals

Fault finding

Independent working

Customer liaison

Education

HNC/HND or higher in Electrical/ Electronic/ Automation Engineering

Completed apprenticeship

Job description

Automation Experts is seeking a Field Service Engineer to support customers across metal processing, dyno test rigs, hydrogen electrolyser PSUs, EV charging, and battery energy storage. The role involves commissioning AC/DC motor control systems, troubleshooting, and in-field design modifications, with frequent UK and occasional international travel.

The ideal candidate will have an HNC/HND or higher in Electrical/ Electronic/Automation Engineering, plus an apprenticeship.