Remote Field Service Engineer - Drives & Controls

Automation Experts; Newcastle upon Tyne; Hybrid; GBP 42,000 - 51,000; Full time

Benefits offered by this job

Car allowance

Car provided

Overtime

Training

Job summary

Automation Experts in the United Kingdom is seeking a Field Service Engineer to support customers across metal, dyno test rigs, hydrogen electrolyser PSUs, EV charging, and battery energy storage sectors. The role is remote-friendly in Northern UK & Scotland with a hybrid setup and extensive UK travel, sometimes international.

The position offers a £42k base with car allowance or car, plus overtime and training opportunities, with flexibility for non-standard hours and on‑call support.

Qualifications

• HNC / HND or higher qualification in Electrical, Electronic or Automation Engineering.
• Completed apprenticeship in Electrical, Electronic or Automation discipline.
• Proven experience with AC and DC drives (essential).
• Experience with PLCs and HMIs (essential).

Responsibilities

• Act as the primary point of contact between the business and customers, providing technical field support.
• Commission new AC and DC motor control systems, independently and as part of a team.
• Support a wide range of bespoke systems including metal processing, dyno test rigs, hydrogen electrolyser PSUs, EV charging, and battery energy storage.
• Carry out troubleshooting, in-field design modifications, and repair of control systems across multiple industries.
• Provide emergency breakdown support and rapid response to customer issues.
• Work closely with Project Engineers during system testing and functional verification.
• Ensure systems operate in line with Functional Design Specifications (where available).
• Deliver telephone, email, and remote technical support to customer engineering and maintenance teams.
• Analyse faults, propose alternative solutions, and implement optimal resolutions.
• Follow company service processes and standards at all times.
• Identify opportunities to promote additional services, upgrades, and spare parts.
• Hybrid role with extensive UK travel and occasional international travel (up to 60%).
• Flexible approach to working hours, including non-standard hours and on‑call support.
• Work in varied environments including tight spaces and at height.

Skills

AC/DC drives

PLCs & HMIs

Electrical fundamentals

Fault-finding

Travel UK/Europe

Communication skills

Education

HNC / HND or higher in Electrical/Electronic/Automation Engineering

Completed apprenticeship in Electrical/Electronic/Automation

Job description

Automation Experts in the United Kingdom is seeking a Field Service Engineer to support customers across metal, dyno test rigs, hydrogen electrolyser PSUs, EV charging, and battery energy storage sectors. The role is remote-friendly in Northern UK & Scotland with a hybrid setup and extensive UK travel, sometimes international.

The position offers a £42k base with car allowance or car, plus overtime and training opportunities, with flexibility for non-standard hours and on‑call support.