Field Service Engineer

Automation Experts; Ryton; Hybrid; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Car Allowance

Overtime Pay

Training

Job summary

Automation Experts is seeking a Field Service Engineer to deliver on-site and remote technical support for complex control systems across multiple sectors. The role involves commissioning AC/DC drives, troubleshooting, and collaborating with Project Engineers on system testing.

You will travel extensively within the UK and Europe, with hybrid working patterns in Scotland and broader UK coverage. The ideal candidate will have an Electrical/Electronic/Automation qualification (HNC/HND or

Qualifications

• HNC / HND or higher qualification in Electrical, Electronic or Automation Engineering or
• Completed apprenticeship in Electrical, Electronic or Automation discipline
• Proven experience with AC and DC drives (essential)
• Experience with PLCs and HMIs (beneficial)
• Strong understanding of electrical fundamentals and computer-based systems

Responsibilities

• Act as the primary point of contact between the business and customers, providing technical field support
• Commission new AC and DC motor control systems, independently and as part of a team
• Carry out troubleshooting, in-field design modifications, and repair of control systems across multiple industries
• Provide emergency breakdown support and rapid response to customer issues
• Work closely with Project Engineers during system testing and functional verification
• Ensure systems operate in line with Functional Design Specifications (where available)
• Deliver telephone, email, and remote technical support to customer engineering and maintenance teams
• Analyse faults, propose alternative solutions, and implement optimal resolutions
• Follow company service processes and standards at all times
• Identify opportunities to promote additional services, upgrades, and spare parts
• Hybrid role with extensive UK travel and occasional international travel (up to 60%)
• Flexible approach to working hours, including non-standard hours and on-call support
• Work in varied environments including tight spaces and at height

Skills

AC drives and DC drives

PLCs and HMIs

Electrical fundamentals

Customer liaison

Independent & team work

Education

HNC/HND or higher in Electrical/Electronic/Automation

Electrical/Electronic/Automation apprenticeship

Tools

PLCs

HMIs

Job description

Join a global leader at the forefront of industrial innovation and sustainability. With operations spanning multiple continents, this company offers the stability of a well-established brand combined with the dynamic energy of continuous growth and technological advancement. Established as a world leader in electrical control systems an exciting opportunity for a Field Service Engineer to support customers in a variety of sectors, including Metal, Dyno Test Rigs, Hydrogen Electrolyzer PSUs, EV Charging points and Battery Energy Storage around Scotland.

Field Service Engineer

c£42k + Car Allowance (£7k) Or Car + Overtime + Training

Scotland - Hybrid - UK Wide. Ref: 25634

An opportunity to work on a variety of unique, bespoke systems. A hybrid role with travel around Scotland

Field Service Engineer - The Role:

• Act as the primary point of contact between the business and customers, providing technical field support
• Commission new AC and DC motor control systems, independently and as part of a team
• Carry out troubleshooting, in-field design modifications, and repair of control systems across multiple industries
• Provide emergency breakdown support and rapid response to customer issues
• Work closely with Project Engineers during system testing and functional verification
• Ensure systems operate in line with Functional Design Specifications (where available)
• Deliver telephone, email, and remote technical support to customer engineering and maintenance teams
• Analyse faults, propose alternative solutions, and implement optimal resolutions
• Follow company service processes and standards at all times
• Identify opportunities to promote additional services, upgrades, and spare parts
• Hybrid role with extensive UK travel and occasional international travel (up to 60%)
• Flexible approach to working hours, including non-standard hours and on-call support
• Work in varied environments including tight spaces and at height

Field Service Engineer - The Person:

• HNC / HND or higher qualification in Electrical, Electronic or Automation Engineering or
• Completed apprenticeship in Electrical, Electronic or Automation discipline
• Proven experience with AC and DC drives (essential)
• Experience with PLCs and HMIs (beneficial)
• Strong understanding of electrical fundamentals and computer-based systems
• Excellent fault-finding and problem-solving skills
• Confident working independently and as part of a team
• Strong communication skills with the ability to liaise effectively with customers
• Willing and able to travel frequently within the UK and EuropeBE, sometimes at short notice
• Flexible, proactive, and comfortable working in demanding site environments
• Successful Service Engineer can live anywhere in Scotland.

The company believe in providing the best support and solutions to their customers. You will have the opportunity to work in a dynamic and innovative environment where every day brings new challenges and opportunities.