Hybrid Field Service Engineer | Travel & Car Allowance

Automation Experts; Ryton; Hybrid; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Car Allowance

Overtime Pay

Training

Job summary

Automation Experts is seeking a Field Service Engineer to deliver on-site and remote technical support for complex control systems across multiple sectors. The role involves commissioning AC/DC drives, troubleshooting, and collaborating with Project Engineers on system testing.

You will travel extensively within the UK and Europe, with hybrid working patterns in Scotland and broader UK coverage. The ideal candidate will have an Electrical/Electronic/Automation qualification (HNC/HND or

Qualifications

• HNC / HND or higher qualification in Electrical, Electronic or Automation Engineering or
• Completed apprenticeship in Electrical, Electronic or Automation discipline
• Proven experience with AC and DC drives (essential)
• Experience with PLCs and HMIs (beneficial)
• Strong understanding of electrical fundamentals and computer-based systems

Responsibilities

• Act as the primary point of contact between the business and customers, providing technical field support
• Commission new AC and DC motor control systems, independently and as part of a team
• Carry out troubleshooting, in-field design modifications, and repair of control systems across multiple industries
• Provide emergency breakdown support and rapid response to customer issues
• Work closely with Project Engineers during system testing and functional verification
• Ensure systems operate in line with Functional Design Specifications (where available)
• Deliver telephone, email, and remote technical support to customer engineering and maintenance teams
• Analyse faults, propose alternative solutions, and implement optimal resolutions
• Follow company service processes and standards at all times
• Identify opportunities to promote additional services, upgrades, and spare parts
• Hybrid role with extensive UK travel and occasional international travel (up to 60%)
• Flexible approach to working hours, including non-standard hours and on-call support
• Work in varied environments including tight spaces and at height

Skills

AC drives and DC drives

PLCs and HMIs

Electrical fundamentals

Customer liaison

Independent & team work

Education

HNC/HND or higher in Electrical/Electronic/Automation

Electrical/Electronic/Automation apprenticeship

Tools

PLCs

HMIs

Job description

Automation Experts is seeking a Field Service Engineer to deliver on-site and remote technical support for complex control systems across multiple sectors. The role involves commissioning AC/DC drives, troubleshooting, and collaborating with Project Engineers on system testing.

You will travel extensively within the UK and Europe, with hybrid working patterns in Scotland and broader UK coverage. The ideal candidate will have an Electrical/Electronic/Automation qualification (HNC/HND or