Field Service Engineer

Automation Experts; York and North Yorkshire; Hybrid; GBP 36,000 - 48,000; Full time

Job summary

Automation Experts invites applications for a Field Service Engineer to support customers across Scotland and the UK. The role involves commissioning AC/DC drives, fault diagnosis, and remote/onsite support, with extensive travel and a hybrid work model.

You will troubleshoot, modify, and repair control systems, collaborating with Project Engineers and maintenance teams. A strong service mindset and willingness to travel are essential.

Qualifications

• HNC / HND or higher qualification in Electrical, Electronic or Automation Engineering or Completed apprenticeship in Electrical, Electronic or Automation discipline.
• Proven experience with AC and DC drives (essential).
• Experience with PLCs and HMIs (beneficial).

Responsibilities

• Act as the primary point of contact between the business and customers, providing technical field support.
• Commission new AC and DC motor control systems, independently and as part of a team.
• Carry out troubleshooting, in-field design modifications, and repair of control systems across multiple industries.
• Provide emergency breakdown support and rapid response to customer issues.
• Work closely with Project Engineers during system testing and functional verification.
• Ensure systems operate in line with Functional Design Specifications (where available).
• Deliver telephone, email, and remote technical support to customer engineering and maintenance teams.
• Analyse faults, propose alternative solutions, and implement optimal resolutions.
• Follow company service processes and standards at all times.
• Identify opportunities to promote additional services, upgrades, and spare parts.
• Hybrid role with extensive UK travel and occasional international travel (up to 60%).
• Flexible approach to working hours, including non-standard hours and on-call support.
• Work in varied environments including tight spaces and at height.

Skills

AC drives

DC drives

PLCs

HMIs

Fault finding

UK travel

Education

Electrical/Electronic/Automation qualification or apprenticeship

Tools

Job description

Join a global leader at the forefront of industrial innovation and sustainability.

With operations spanning multiple continents, this company offers the stability of a well-established brand combined with the dynamic energy of continuous growth and technological advancement.

Established as a world leader in electrical control systems, an exciting opportunity for a Field Service Engineer to support customers in a variety of sectors, including Metal, Dyno Test Rigs, Hydrogen Electrolyzer PSUs, EV Charging points and Battery Energy Storage around Scotland.

Field Service Engineer

c£42k + Car Allowance (£7k) Or Car + Overtime + Training

Scotland - Hybrid - UK Wide. Ref: 25634

An opportunity to work on a variety of unique, bespoke systems. A hybrid role with travel around Scotland.

Field Service Engineer - The Role:

• Act as the primary point of contact between the business and customers, providing technical field support
• Commission new AC and DC motor control systems, independently and as part of a team
• Carry out troubleshooting, in-field design modifications, and repair of control systems across multiple industries
• Provide emergency breakdown support and rapid response to customer issues
• Work closely with Project Engineers during system testing and functional verification
• Ensure systems operate in line with Functional Design Specifications (where available)
• Deliver telephone, email, and remote technical support to customer engineering and maintenance teams
• Analyse faults, propose alternative solutions, and implement optimal resolutions
• Follow company service processes and standards at all times
• Identify opportunities to promote additional services, upgrades, and spare parts
• Hybrid role with extensive UK travel and occasional international travel (up to 60%)
• Flexible approach to working hours, including non-standard hours and on-call support
• Work in varied environments including tight spaces and at height

Field Service Engineer - The Person:

• HNC / HND or higher qualification in Electrical, Electronic or Automation Engineering or Completed apprenticeship in Electrical, Electronic or Automation discipline
• Proven experience with AC and DC drives (essential)
• Experience with PLCs and HMIs (beneficial)
• Strong understanding of electrical fundamentals and computer-based systems
• Excellent fault-finding and problem-solution skills
• Confident working independently and as part of a team
• Strong communication skills with the ability to liaise effectively with customers
• Willing and able to travel frequently within the UK and EuropeBE, sometimes at short notice
• Flexible, proactive, and comfortable working in demanding site environments
• Successful Service Engineer can live anywhere in Scotland.

The company believe in providing the best support and solutions to their customers. You will have the opportunity to work in a dynamic and innovative environment where every day brings new challenges and opportunities.

For further information please contact Sharon Hill