Remote EU Associate Director, eCOA Program Leadership

IQVIA Argentina; Nottingham; On-site; GBP 90,000 - 130,000; Full time

Job summary

IQVIA is seeking an Associate Director for eCOA Technologies to lead complex programs, oversee project managers, and drive operational excellence across the portfolio. The role combines hands-on project leadership, people management, and process improvement with accountability for delivery and team performance.

You will manage up to 10 direct reports, mentor staff, and escalate issues as needed. The position supports remote work within the EU and may require occasional travel.

Qualifications

• Bachelor's degree in Computer Science, Life Sciences, or a related field (or equivalent experience).
• Approximately 5+ years of direct people management experience preferred.
• Strong project management experience in clinical technology or eCOA (preferred but not required if project management expertise is strong).
• Demonstrated experience managing complex programs and cross-functional teams.
• Excellent communication and presentation skills (including PowerPoint, Teams, and stakeholder engagement).
• Ability to manage multiple priorities in a fast-paced, evolving environment.

Responsibilities

• Define and validate project/program scope, timelines, and success metrics for complex eCOA implementations.
• Lead end-to-end project delivery, including scope, schedule, cost, and quality management.
• Identify risks and develop mitigation strategies; track and report portfolio performance.
• Manage and mentor a team of project managers (up to 10 direct reports).
• Conduct regular one-on-ones, manage performance, and support career development of team members.
• Act as first point of escalation for project and team-related issues.
• Support account leadership and client deliverables as needed.
• Partner with stakeholders to ensure alignment on project goals and outcomes.
• Lead or contribute to process improvement initiatives and SOP development.
• Drive change management, including training coordination and onboarding of new team members.
• Deliver presentations and communicate project updates to leadership and cross-functional teams.

Skills

People management

Project management

Cross-functional teams

Communication skills

Multitasking

Education

Bachelor's degree in Computer Science or Life Sciences

Tools

PowerPoint

Teams

Job description

IQVIA is seeking an Associate Director for eCOA Technologies to lead complex programs, oversee project managers, and drive operational excellence across the portfolio. The role combines hands-on project leadership, people management, and process improvement with accountability for delivery and team performance.

You will manage up to 10 direct reports, mentor staff, and escalate issues as needed. The position supports remote work within the EU and may require occasional travel.