Remote ERP Solutions & SOW Architect

QAD, Inc.; Birmingham; À distance; GBP 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Remote-first culture

Healthcare plans

Paid time off

Résumé du poste

QAD | Redzone is redefining manufacturing and supply chains with an intelligent platform that connects people, processes, and data into a single System of Action. The Client Engagement Manager partners with Account Executives from discovery through delivery hand-off, owning scope, pricing, and commercial structuring for ERP engagements.

The role emphasizes rigorous discovery, tailored solutions, and alignment with Services Delivery to ensure successful project execution across global accounts,

Qualifications

• 5+ years in Professional Services or Pre-Sales in ERP/enterprise SaaS.
• Experience drafting and negotiating Statements of Work (SOW).
• Working knowledge of ERP implementation methodologies.
• Experience partnering with Account Executives in a matrixed Sales/Delivery org.
• Strong commercial acumen: pricing, margins, forecasting, and contract structuring.
• Proficient with CRM/CPQ tooling and services estimation tools.

Responsabilités

• Partner with Account Executives from early opportunities to shape services positioning and deal strategy.
• Lead structured discovery covering scope, pain points, success criteria, delivery considerations, and training requirements.
• Define solution components, timelines, and effort with input from Solutions Engineering.
• Draft and validate SOWs, pricing, and multi-year contract terms.
• Serve as the primary Professional Services liaison through the sales cycle and ensure alignment with Delivery.
• Coordinate hand-off from Sales to Services Delivery and resolve scope disputes pre-kickoff.
• Capture win/loss data to inform playbooks and resource allocation.

Connaissances

Executive communication

CRM/CPQ tools

Pricing strategy

Scope & discovery

Stakeholder collaboration

Formation

Bachelor's degree

MBA or equivalent

Outils

Salesforce

Estimation tools

Description du poste

QAD | Redzone is redefining manufacturing and supply chains with an intelligent platform that connects people, processes, and data into a single System of Action. The Client Engagement Manager partners with Account Executives from discovery through delivery hand-off, owning scope, pricing, and commercial structuring for ERP engagements.

The role emphasizes rigorous discovery, tailored solutions, and alignment with Services Delivery to ensure successful project execution across global accounts,