Remote Enterprise CSM - Retention & Growth

The Fox; Thornhill; Híbrido; GBP 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Flexible working options

Salary Sacrifice Pension Scheme

Descripción de la vacante

TiPJAR is seeking an Enterprise Customer Success Manager to manage a portfolio of high-value enterprise accounts, driving retention, engagement and measurable success. You will deliver a partnership-led experience, champion client needs, and collaborate with Product, Tech and Support to maximize value and renewal opportunities.

You will own post-onboarding relationships, monitor health signals, and mentor teams to continually improve playbooks, processes and client outcomes in a fast-growing

Descripción del empleo

TiPJAR is seeking an Enterprise Customer Success Manager to manage a portfolio of high-value enterprise accounts, driving retention, engagement and measurable success. You will deliver a partnership-led experience, champion client needs, and collaborate with Product, Tech and Support to maximize value and renewal opportunities.

You will own post-onboarding relationships, monitor health signals, and mentor teams to continually improve playbooks, processes and client outcomes in a fast-growing