Remote D365 Business Central Support Consultant

Comley Jones; Greater London; Remote; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Remote work

Office visits in the South of England

Benefits package

Job summary

Comley Jones is seeking a D365 Business Central Support Consultant to join a growing Microsoft Partner team. The role is predominantly remote with occasional office attendance in the South of England, offering up to £50,000 plus benefits.

You will provide high-quality 1st/2nd line support for Dynamics 365 BC, troubleshoot issues, and work closely with customers, consultants, and technical teams to resolve problems efficiently.

Qualifications

• Solid experience supporting D365 Business Central (BC) environments.
• Previous experience working for a Microsoft Dynamics Partner is highly desirable.
• Strong understanding of Business Central functionality and processes.
• Excellent problem-solving and analytical skills.
• Strong customer service and communication skills.
• Ability to manage multiple support issues and priorities.

Responsibilities

• Provide 1st/2nd line support for Microsoft Dynamics 365 Business Central
• Investigate and resolve functional and technical issues
• Work directly with customers to understand and troubleshoot problems
• Manage support tickets through to resolution
• Escalate more complex issues where appropriate
• Liaise with development and consultancy teams to resolve technical issues
• Provide guidance and best-practice advice to customers
• Assist with system configuration and troubleshooting
• Maintain clear and accurate support documentation
• Build strong, long-term relationships with customers

Skills

D365 Business Central

Job description

Comley Jones is seeking a D365 Business Central Support Consultant to join a growing Microsoft Partner team. The role is predominantly remote with occasional office attendance in the South of England, offering up to £50,000 plus benefits.

You will provide high-quality 1st/2nd line support for Dynamics 365 BC, troubleshoot issues, and work closely with customers, consultants, and technical teams to resolve problems efficiently.