Remote Cybersecurity Solutions Architect

Palo Alto Networks, Inc.; Greater London; Remote; GBP 90,000 - 130,000; Full time

Job summary

Palo Alto Networks, Inc. is seeking a Professional Services Architect to lead Idira solution design for customers. You will coordinate with implementation services, sales and product teams to ensure solutions meet customer needs and security standards.

The role emphasizes strong technical leadership, stakeholder management and the ability to adapt to evolving security landscapes across geographies. Remote work is available with collaboration across teams.

Qualifications

• 3+ years in cybersecurity, professional services or client-facing leadership.
• CISSP or equivalent security certification preferred; cloud certifications (Azure, AWS, or GCP) encouraged.
• Privileged account security, enterprise networking, databases, systems administration and vulnerability management.
• Exceptional stakeholder management, technical communication and cross-functional leadership.

Responsibilities

• Design and architect solutions and planning documentation to meet the needs of Idira’s customers.
• Acquire an understanding of customer needs to provide recommendations for short and long-term goals while managing the entire customer journey.
• Provide guidance on best practices and trends in privileged account security.
• Assess near-term needs to establish business priorities and advise on options, benefits and impact to the current business process.
• Demonstrate a strong understanding of large-scale IT systems, security regulatory risk management and security vulnerabilities.
• Establish new standard approaches and practices for deploying Idira’s solutions and securing privileged accounts.
• Act as a technical expert, or other client serving roles, including serving as a knowledgeable resource to internal and external clients.
• Develop and maintain positive and productive customer relationships.
• Serve as the conduit for communications to and from the customer and Idira’s implementation services, sales, product management and marketing teams.
• Resolve customer issues and escalations while establishing correct expectations and ensuring the customer is heard.

Skills

Cybersecurity

Professional Services leadership

Stakeholder management

Technical communication

English fluency

Cloud security certifications

Education

CISSP or equivalent security certification

Job description

Palo Alto Networks, Inc. is seeking a Professional Services Architect to lead Idira solution design for customers. You will coordinate with implementation services, sales and product teams to ensure solutions meet customer needs and security standards.

The role emphasizes strong technical leadership, stakeholder management and the ability to adapt to evolving security landscapes across geographies. Remote work is available with collaboration across teams.