Remote Cybersecurity Operations Analyst (EU/UK) Contract

Nrg; United Kingdom; Remote; GBP 34,000 - 62,000; Full time

Job summary

NRG is partnering with an international organisation to hire a Cybersecurity Operations Analyst on a contract basis. The role combines hands-on security operations, incident investigation and frontline cybersecurity support across Europe and the US.

You will join an established global team, manage security requests, investigate events, and provide guidance to users while helping improve security tools and processes from Newcastle upon Tyne, GB.

Qualifications

• Minimum 4 years' experience in cybersecurity operations, security engineering or a similar hands-on security support role.
• Broad technical understanding of cybersecurity, including identity and access management, endpoint security, networks, cloud environments and vulnerability management.
• Practical experience investigating security incidents, troubleshooting technical issues and working with IT service management processes and ticketing systems.
• Strong communication and problem-solving skills, with experience supporting technical and non-technical users, taking ownership of issues and working independently.

Responsibilities

• Manage and triage incoming cybersecurity requests, investigating issues, prioritising workloads and ensuring timely resolution or escalation.
• Support Tier 3 security operations, including security event investigation, incident response, troubleshooting and remediation activities.
• Act as a frontline cybersecurity contact, providing technical guidance and support to users while coordinating with global security teams.
• Contribute to the maintenance and improvement of security tools, operational processes, technical documentation and wider cybersecurity projects.

Skills

Cybersecurity operations

Incident investigation

Endpoint security

IAM

Cloud environments

Vulnerability management

User support

Communication skills

Tools

Ticketing systems

Job description

NRG is partnering with an international organisation to hire a Cybersecurity Operations Analyst on a contract basis. The role combines hands-on security operations, incident investigation and frontline cybersecurity support across Europe and the US.

You will join an established global team, manage security requests, investigate events, and provide guidance to users while helping improve security tools and processes from Newcastle upon Tyne, GB.