Remote Customer Support Coordinator (6-Month Contract)

QA Limited; United Kingdom; Remote; GBP 24,000 - 36,000; Part time

Benefits offered by this job

27 days annual leave

Holiday buy scheme

Medicash plan

Private medical insurance

Job summary

QA Limited is seeking a Customer Support Coordinator for a 6-month contract, working remotely from home in the United Kingdom. The role involves supporting internal and external stakeholders and learners, handling queries, providing quotes, and coordinating with third-party suppliers to fulfil training needs.

Key duties include delivering excellent customer service, coordinating workload, maintaining client relationships, and escalating risks when necessary.

Qualifications

• Experience with IT systems such as Client Relationship Management is desirable.
• Ability to work to defined deadlines with high accuracy.
• Track record of delivering tasks or events on time.

Responsibilities

• Follow company policies to meet timescales and KPIs/SLA’s.
• Coordinate with internal/external stakeholders and learners to deliver services.
• Ensure timely, compliant completion of required documentation.

Skills

CRM systems

Deadline management

Customer service

Event coordination

MS Office (Word/Excel/Outlook)

Tools

Microsoft Office

Job description

QA Limited is seeking a Customer Support Coordinator for a 6-month contract, working remotely from home in the United Kingdom. The role involves supporting internal and external stakeholders and learners, handling queries, providing quotes, and coordinating with third-party suppliers to fulfil training needs.

Key duties include delivering excellent customer service, coordinating workload, maintaining client relationships, and escalating risks when necessary.