Remote Customer Outcomes Engineer - Data Security

Varonis Systems, Inc.; United Kingdom; Hybride; GBP 60 000 - 90 000; Plein temps

Résumé du poste

Varonis Systems, Inc. is seeking an Advanced Services Engineer to guide customers from intent to measurable outcomes, implementing and maturing the Varonis data security platform.

You will translate business goals into an execution plan, prioritizing adoption, operationalization, and risk reduction with clear targets. The role emphasizes remote engagement with occasional on-site support, requiring strong communication, collaboration, and problem-solving to achieve customer outcomes and security

Qualifications

• Undergraduate degree (or equivalent practical experience).
• 5+ years of related experience in customer facing technical roles.
• Experience with cloud/SaaS ecosystems such as Microsoft 365, Azure, AWS, Google, Amazon S3, and Salesforce.
• Good knowledge of Microsoft Purview.
• Excellent interpersonal, multitasking, and organizational skills; strong ability to communicate technical concepts as customer outcomes.
• Outstanding customer service mindset focused on achieving outcomes with consistency and transparency.
• Please the customer mentality.
• Sense of humor.

Responsabilités

• Gather and analyze information about a customer’s environment, stakeholders, priorities, and constraints to define an outcome driven delivery plan.
• Effectively assess and translate technical and operational requirements needed to achieve the customer’s desired outcomes.
• Proactively identify blockers to progress and drive creative paths forward to maintain momentum and reduce time to value.
• Understand customers’ security pain points and consult on Varonis leading security practices that improve security posture and adoption.
• Advise customers on security best practices and help embed them effectively into their business processes.
• Manage, track, and report on the progress of customer engagements, ensuring milestones, deliverables, and outcomes are clearly documented and communicated.
• Perform remediation projects to help customers reduce security risk by identifying gaps and implementing corrective actions.
• Support customers primarily through remote engagement, with occasional on-site assistance.

Connaissances

Customer-facing

Communication

Multitasking

Organization

Customer service

Humor

Customer-first mentality

Formation

Undergraduate degree

Outils

Microsoft Purview

Microsoft 365

Azure

AWS

Google Cloud

Salesforce

Amazon S3

Description du poste

Varonis Systems, Inc. is seeking an Advanced Services Engineer to guide customers from intent to measurable outcomes, implementing and maturing the Varonis data security platform.

You will translate business goals into an execution plan, prioritizing adoption, operationalization, and risk reduction with clear targets. The role emphasizes remote engagement with occasional on-site support, requiring strong communication, collaboration, and problem-solving to achieve customer outcomes and security