Remote Credit & Collections Specialist - AR/OC Expert

Pertemps Wrexham; Chester; Hybrid; GBP 39,000 - 43,000; Full time

Benefits offered by this job

Home-based working

Office options: Winsford or Birmingham

25 days annual leave

3% employer pension contribution

Job summary

Pertemps Wrexham is hiring a Credit & Collections Specialist for a primarily home-based role with optional offices in Winsford or Birmingham (Lifford). The role focuses on customer accounts, debt collection, risk assessment, and improving cash flow within the Order-to-Cash process.

The ideal candidate has 5+ years in credit control or AR, excellent negotiation and Excel skills, and the ability to work independently while supporting audits and cross-team collaboration.

Qualifications

• 5+ years in Credit Control or Accounts Receivable environments.
• Experience with Order-to-Cash processes and large commercial accounts.
• Experience in credit assessment and customer risk management.
• Strong reconciliation, analytical and problem-solving skills.
• Excellent communication and negotiation abilities.
• Strong attention to detail and ability to manage multiple priorities.

Responsibilities

• Manage Accounts Receivable ledgers and ensure balances are accurate and up to date.
• Proactively manage overdue debt and conduct regular collections calls.
• Investigate and resolve account discrepancies and customer disputes.
• Reconcile customer accounts and unallocated cash.
• Assess customer creditworthiness and establish/update credit limits.
• Review new customer credit applications and make recommendations.
• Monitor payment performance and financial risk; prepare AR analysis.
• Collaborate with commercial teams and senior stakeholders on terms and exposure.
• Negotiate terms and manage orders on credit hold or referral.
• Support internal/external audits and stay aware of insolvency requirements.

Skills

Credit control

Accounts receivable

Credit risk

Analytical skills

Negotiation

Communication

Attention to detail

Organizational skills

Tools

Oracle ERP

Job description

Pertemps Wrexham is hiring a Credit & Collections Specialist for a primarily home-based role with optional offices in Winsford or Birmingham (Lifford). The role focuses on customer accounts, debt collection, risk assessment, and improving cash flow within the Order-to-Cash process.

The ideal candidate has 5+ years in credit control or AR, excellent negotiation and Excel skills, and the ability to work independently while supporting audits and cross-team collaboration.