Remote Council Tax & Revenues Specialist

Tate; Gloucester; Remote; GBP 18,000 - 25,000; Full time

Job summary

Tate is seeking a Council Tax & Revenues Officer to join their team in a remote-working role. You will administer Council Tax and Business Rates accounts, ensuring accurate billing, collection and recovery, while delivering a responsive service to citizens and businesses.

The ideal candidate has extensive experience in Council Tax processing, a solid understanding of legislation, and a proven ability to work effectively in a remote environment. This temporary post runs until 31 December 2026.

Qualifications

• Extensive experience of processing Council Tax accounts with minimal guidance.
• Recovery experience in Council Tax is essential.
• Thorough understanding of Council Tax legislation.
• Confident and competent user of NEC and Enterprise systems.
• Strong accuracy, judgement and customer-service skills.
• Ability to work effectively in a remote environment.

Responsibilities

• Administer Council Tax and Business Rates accounts, ensuring accurate and prompt billing, collection and recovery.
• Obtain and assess information to determine local taxation liability in accordance with legislation, including discounts, reliefs and exemptions.
• Accurately update and maintain revenues databases.
• Respond appropriately to enquiries from citizens, businesses and agents, and action amendments to accounts.
• Agree repayment plans and determine appropriate recovery action, taking account of individual circumstances while maximising collection.
• Contribute ideas to improve working practices, procedures, service delivery and performance.
• Support the training and coaching of colleagues, including the induction of new staff.

Skills

Council Tax processing

Council Tax recovery

Council Tax legislation

NEC and Enterprise systems

Accuracy and customer-service

Remote work capability

Tools

NEC

Enterprise systems

Job description

Tate is seeking a Council Tax & Revenues Officer to join their team in a remote-working role. You will administer Council Tax and Business Rates accounts, ensuring accurate billing, collection and recovery, while delivering a responsive service to citizens and businesses.

The ideal candidate has extensive experience in Council Tax processing, a solid understanding of legislation, and a proven ability to work effectively in a remote environment. This temporary post runs until 31 December 2026.