Contract Operations Analyst. - fixed term 12 month contract (maternity leave)

SailPoint Technologies Holdings, Inc.; United Kingdom; Remote; GBP 35.000 - 52.000; Vollzeit

Zusammenfassung

SailPoint is seeking a Contract Operations Analyst on a fixed-term 12-month contract to support the Contracts Operations’ customer-facing team. The role offers exposure to templating and lifecycle management of NDAs, SaaS agreements, SOWs, DPAs, and related documents within a CLM and Salesforce environment.

You will coordinate requests, maintain contract data, triage quotes, and collaborate with cross-functional teams to meet quarter-end and year-end timelines while ensuring accuracy and

Qualifikationen

• Bachelor’s degree or global equivalent experience.

Aufgaben

• Coordinating/allocating responses to internal and external partner requests for assistance with customer and partner agreements and other contract-related requests
• Managing the lifecycle of a variety of SailPoint templates such as: NDAs, Framework Customer Agreements, Software-as-a-Service (SaaS) Agreements, Schedules/Quotations to Customers, statements of work (SOWs), data protection agreements (DPAs), and transactional documents
• Assisting with the creation and distribution of Delivery Notices for SailPoint Offerings and Other Services
• Filing fully executed agreements with attributes identified and linked to customer and partner accounts
• Maintaining up-to-date account and contract data in Salesforce and contract lifecycle management (CLM) system
• Undertaking specific project management support, as needed

Kenntnisse

Contract management

Salesforce

CPQ

QTC processes

Attention to detail

Communication skills

Cross-functional collaboration

Ausbildung

Bachelor’s degree or global equivalent

Tools

Salesforce

CPQ

QTC

Jobbeschreibung

Contract Operations Analyst - fixed term for 12 months

SailPoint is the leading Identity Governance Administration (IGA) product and the only multi-tenant SaaS solution on the market. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time, delivered at the scale our enterprise customers’ demand. The Contracts Operations Analyst will support SailPoint’s Contract Operations’ customer-facing team. This is a fantastic opportunity for the right candidate to assist in the growth and development of a critical back-end company function and to contribute to company year-end goals.

Roles and responsibilities:

• Coordinating/allocating responses to internal and external partner requests for assistance with customer and partner agreements and other contract-related requests
• Managing the lifecycle of a variety of SailPoint templates such as: NDAs, Framework Customer Agreements, Software-as-a-Service (SaaS) Agreements, Schedules/Quotations to Customers, statements of work (SOWs), data protection agreements (DPAs), and transactional documents
• Assisting with the creation and distribution of Delivery Notices for SailPoint Offerings and Other Services
• Filing fully executed agreements with attributes identified and linked to customer and partner accounts
• Maintaining up-to-date account and contract data in Salesforce and contract lifecycle management (CLM) system
• Undertaking specific project management support, as needed

Minimum Requirements:

• 3+ years working in a SaaS company or commercial environment is preferred
• High aptitude for creative problem solving
• Strong ability to work and think independently
• Prior experience with Salesforce a must, quote to cash system (QTC) and CPQ processes preferred
• Excellent attention to detail – methodical, organized, and process driven
• Excellent communication skills – written and verbal
• Ability to deal with all levels of stakeholders and colleagues and to facilitate co-ordination of cross-functional teams
• Ability to manage multiple matters, under pressure and in line with Quarter-End and Year-End timescales

Path to success:

• Within 1 month: You will shadow team members to learn the SailPoint processes of contracting and workflow. You will review internal courses and resources to gain knowledge of how our sales teams work and engage with the Contracts team.
• Within 3 months: You will be familiar with the Contracts team workflow and effectively triage requests through Salesforce and Outlook. You’ll be proficient in framings within the CLM tool and assist in iterations and updates of the CLM implementation. You’ll execute quotes in a timely fashion. You will have built relationships with the Deal Desk, Accounts and global Contracts teams.

Education:

Bachelor’s degree or global equivalent experience.

Location:

Fully remote role based in any UK city

SailPoint is an equal opportunity employer and we welcome all qualified candidates to join our team.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.

SailPoint (Nasdaq: SAIL) is defining the new era of adaptive identity security. In a world where non-human identities now significantly outnumber humans, our AI-powered platform unifies identity, security, and data intelligence to protect today’s enterprise from advanced identity-based threats. We deliver the identity solution that spans both the breadth of identities and the depth of context needed to drive real-time access with confidence. Built on principles like zero-standing privilege and contextualized risk, our SailPoint platform transforms identity from a point of vulnerability into a powerful security advantage. Trusted by many of the world's leading organizations, SailPoint secures the enterprise with intelligent, autonomous identity security. The employment policy of SailPoint is to provide equal opportunity to all persons, and it is SailPoint’s policy to take affirmative action to employ and advance in employment protected veterans and individuals with disabilities. It is SailPoint’s policy to recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, national origin, sex, military and/or veteran status, disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements. SailPoint does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986.

Employees and applicants shall not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in or may engage in any of the following activities: Filing a complaint; Assisting or participating in an investigation, compliance evaluation, hearing, or any other activity related to the administration of the affirmative action provisions of Section 503, VEVRAA, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; Opposing any act or practice made unlawful by Section 503, VEVRAA, or their implementing regulations in this part, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; or Exercising any other right protected by section 503, VEVRAA or their implementing regulations.

SailPoint will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified employee or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

SailPoint’s affirmative action program contains an audit and reporting system which enables us to measure the effectiveness of our program, indicate any need for remedial action, determine the degree to which our objectives have been attained, determine whether protected veterans and individuals with disabilities had had the opportunity to participate in company-sponsored activities, measure our compliance with the program’s specific obligations, and document actions taken to comply with these obligations.