Remote Contract Manager - Waste Solutions & Growth

Biffa; Liverpool; Remote; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Car or allowance

Generous pension scheme

Medical and dental scheme

Retail and leisure discounts

Job summary

Biffa is seeking a Contract Manager to own complex contracts and deliver smarter, safer waste solutions. The role is based in the Northwest region with the option to work from home and cover national responsibilities within the UK.

You will develop and grow waste disposal and resource management services across customer sites, ensuring strong customer service, compliance and targeted EBIT performance. This role sits in our Specialist Services Division.

Qualifications

• Experience in waste management and account management.
• Ability to work to defined KPIs.
• Proven track record of continuous improvement in operations or service delivery.
• Full UK driving licence is essential.

Responsibilities

• Act as primary contact for client stakeholders, ensuring contract compliance and service delivery.
• Drive account growth through improved commercial performance and upselling services.
• Produce monthly reports and portal data management for multi-site clients.
• Deliver site-based waste minimisation programmes aligned to targets and cost efficiency.
• Manage monthly profit and loss across a contract portfolio.
• Apply sector knowledge to identify added-value opportunities in waste management.
• Lead safety culture on client sites and coach operatives and staff.
• Support colleagues and client sites on large-scale projects and emergencies.

Skills

Account management

Lean methodology

Continuous improvement

Driving licence

Job description

Biffa is seeking a Contract Manager to own complex contracts and deliver smarter, safer waste solutions. The role is based in the Northwest region with the option to work from home and cover national responsibilities within the UK.

You will develop and grow waste disposal and resource management services across customer sites, ensuring strong customer service, compliance and targeted EBIT performance. This role sits in our Specialist Services Division.