Contract Manager – Remote (NW) – Car Allowance (12-Month)

Biffa Group; Manchester; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Car or allowance

Generous pension scheme

Medical and dental scheme

Retail and leisure discounts

Holiday and travel discounts

Job summary

Biffa Group is seeking an IRM Contract Manager to lead complex waste contracts across customer sites, ensuring compliance, service excellence and strong commercial performance. You will manage accounts, drive improvements and oversee reporting for multi-site operations.

The role focuses on delivering tailored waste disposal and resource management solutions, including hazardous waste handling, with responsibility for safety culture and outcomes within the Northwest region, reporting to the

Qualifications

• Knowledge of waste management and account management experience.
• Understanding of lean methodology and KPIs.
• Experience driving continuous improvement in operations or service environments.
• Full, current UK driving licence.

Responsibilities

• Act as the primary point of contact for client stakeholders, ensuring contract compliance and service delivery.
• Drive account growth through improved commercial performance and new waste streams.
• Produce monthly reports and client reporting across multiple sites.

Skills

Waste management knowledge

Account management

Operational focus

Job description

Biffa Group is seeking an IRM Contract Manager to lead complex waste contracts across customer sites, ensuring compliance, service excellence and strong commercial performance. You will manage accounts, drive improvements and oversee reporting for multi-site operations.

The role focuses on delivering tailored waste disposal and resource management solutions, including hazardous waste handling, with responsibility for safety culture and outcomes within the Northwest region, reporting to the