Remote Community Support Specialist - Empower Lives

Placements24; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Fully remote

Home office allowance

Professional development

Supervision access

Job summary

Placements24 is seeking a compassionate Social Support Facilitator to join its fully remote team serving the East London community. The role focuses on guiding individuals and families through social challenges, using digital tools to assess needs, design support plans, and connect clients with services.

You will provide empathetic counseling via virtual channels, maintain confidential records, and advocate for clients' rights.

Qualifications

• Degree or relevant qualification in Social Work, Psychology, or related field.
• Experience in social support, counseling, or case management.
• Strong understanding of social issues and community resources.
• Excellent remote communication and listening skills; able to work independently.

Responsibilities

• Conduct remote assessments of clients' social and emotional needs.
• Develop personalized remote support plans.
• Facilitate access to community resources and services.
• Provide empathetic counseling through virtual channels.
• Maintain confidential client records using digital systems.
• Advocate for clients' needs within relevant systems.

Skills

Active listening

Empathy

Communication skills

Remote counseling

Education

Degree in Social Work or related field

Tools

Video conferencing platforms

Case management software

Job description

Placements24 is seeking a compassionate Social Support Facilitator to join its fully remote team serving the East London community. The role focuses on guiding individuals and families through social challenges, using digital tools to assess needs, design support plans, and connect clients with services.

You will provide empathetic counseling via virtual channels, maintain confidential records, and advocate for clients' rights.