Remote Commercial Property Claims Technician — Support & Resolve

Sedgwick; Portsmouth; Remote; GBP 32,000 - 42,000; Full time

Benefits offered by this job

SIPP

25 days + bank holidays

Remote work option

Private healthcare

Life assurance

Employee assistance programme

Wellbeing apps

Group income protection

Flexible benefits

Discounts

Job summary

Sedgwick is hiring a Commercial Property Claims Technician for a remote role with travel to London/South Coast. You will triage claims, coordinate Loss Adjuster visits, and support customers, insurers, and brokers throughout the claim lifecycle.

The role emphasizes empathy, initiative, and clear communication to move claims forward. The ideal candidate will manage claims for multiple clients, maintain high technical quality, and pursue Cert CILA to support professional development.

Qualifications

• Experience in managing claims across multiple clients.
• Excellent communication with policyholders, insurers, contractors and stakeholders.
• Commitment to pursuing the Cert CILA qualification.

Responsibilities

• Triaging new claims and arranging the initial Loss Adjuster visit.
• Supporting customers, suppliers, insurers and brokers throughout the life of a claim.
• Delivering high technical quality with a focus on customer experience.
• Managing claims information and supplier projects; helping to control costs and payments.

Skills

Experience in claims across multiple |

Excellent communication skills

CILA qualification commitment

Job description

Sedgwick is hiring a Commercial Property Claims Technician for a remote role with travel to London/South Coast. You will triage claims, coordinate Loss Adjuster visits, and support customers, insurers, and brokers throughout the claim lifecycle.

The role emphasizes empathy, initiative, and clear communication to move claims forward. The ideal candidate will manage claims for multiple clients, maintain high technical quality, and pursue Cert CILA to support professional development.