Remote Cloud Support Technician for Media & Broadcast

Christy Media Solutions; London Borough of Ealing; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

Christy Media Solutions is recruiting a Support Technician for a growing remote production business supporting major production and broadcast clients. Joining a small engineering team, you'll provide hands-on technical support across virtualised environments, networking, data centre infrastructure, edit systems and storage, while supporting users both remotely and face-to-face.

The role works on a rotational shift pattern across offices based in Surrey, Central London and remote working,

Qualifications

• Hands-on experience with virtualised environments and networks.
• Experience supporting Windows and macOS in data centre settings.
• Background in media production workflows is favorable.

Responsibilities

• Provide hands-on technical support across virtualised environments, networking, data centres, edit systems and storage.
• Support users remotely and face-to-face.
• Collaborate in a small engineering team to resolve incidents quickly.
• Participate in rotational shifts across Surrey, Central London and remote locations.

Skills

Virtualisation

Networking

Windows/macOS

Data centre

Troubleshooting

Client-facing

Media production exposure

Tools

Avid

Adobe Premiere

Linux

Shared storage

Nutanix/VM environments

Scripting

Job description

Christy Media Solutions is recruiting a Support Technician for a growing remote production business supporting major production and broadcast clients. Joining a small engineering team, you'll provide hands-on technical support across virtualised environments, networking, data centre infrastructure, edit systems and storage, while supporting users both remotely and face-to-face.

The role works on a rotational shift pattern across offices based in Surrey, Central London and remote working,