Remote Support Technician – Media Production & Data Center

Christy Media Solutions; Greater London; Hybrid; GBP 30,000 - 48,000; Full time

Job summary

Christy Media Solutions is recruiting a Support Technician for a growing remote production business supporting major production and broadcast clients.

You'll join a small engineering team providing hands-on technical support across virtualised environments, networking, data centre infrastructure, edit systems and storage, while assisting users both remotely and on-site in Surrey, Central London and remote working arrangements.

Qualifications

• Experience in virtualised environments and networking.
• Experience building, maintaining and troubleshooting computer systems.
• Exposure to media production environments or workflows.
• Calm, analytical approach to troubleshooting.

Responsibilities

• Provide hands-on technical support across virtualised environments, networking, data centre infrastructure, edit systems and storage.
• Support users remotely and face-to-face.
• Work across a rotation shift pattern across offices (Surrey, Central London) and remote working, covering 8am–10pm.

Skills

Virtualisation

Networking

Windows support

macOS support

Data centre support

System building

Troubleshooting

Media workflows

Tools

Linux

Avid

Adobe Premiere

Shared storage

Scripting

Nutanix/VM environments

Job description

Christy Media Solutions is recruiting a Support Technician for a growing remote production business supporting major production and broadcast clients.

You'll join a small engineering team providing hands-on technical support across virtualised environments, networking, data centre infrastructure, edit systems and storage, while assisting users both remotely and on-site in Surrey, Central London and remote working arrangements.