Remote Client Success Manager - Google & Meta Ads Expert

Tip-Top Media Co.; United Kingdom; Remote; GBP 48,000 - 59,000; Full time

Benefits offered by this job

Pay & Performance Bonuses – £53,400 OＴ

Remote working with UK-based base

Job summary

Tip-Top Media Co Ltd. is seeking a highly organised Client Success Manager who will own client relationships and drive results across Google Ads and Meta Ads.

The role is fully remote with UK-based flexibility, focusing on long-term client growth and retention. You’ll work closely with the Head of Delivery and delivery team to ensure every client achieves great results, while managing onboarding, reporting and strategy presentations.

Qualifications

• 3+ years in a client management role at a digital marketing agency.
• 3+ years running lead gen Google Ads campaigns.
• 3+ years running lead gen Meta campaigns.
• Strong analytical skills using performance data to drive results.
• Excellent communication and client relationship skills.
• Based in the UK and available Mon-Fri 9:00–17:30.

Responsibilities

• Be the main point of contact for your portfolio of clients via WhatsApp, calls and email.
• Handle client onboarding and offboarding, setting expectations and defining success from day one.
• Manage client relationships, including regular updates, monthly reporting and strategy presentations.
• Collaborate with our media buyers on campaign performance across Google and Meta ads, ensuring KPIs are met.
• Audit new Google Ads and Meta accounts and identify areas for improvement.
• Understand tracking via Google Tag Manager and Analytics to spot issues.

Skills

Client management

Data driven

Organisational skills

Creative problem solver

Communication

Upselling strategy

Tools

Google Ads

Meta Ads

Google Analytics

Google Tag Manager

Job description

Tip-Top Media Co Ltd. is seeking a highly organised Client Success Manager who will own client relationships and drive results across Google Ads and Meta Ads.

The role is fully remote with UK-based flexibility, focusing on long-term client growth and retention. You’ll work closely with the Head of Delivery and delivery team to ensure every client achieves great results, while managing onboarding, reporting and strategy presentations.