Remote Client Relationship & Concierge Support Specialist

Assetara Limited; Leeds; On-site; GBP 30,000 - 42,000; Full time

Job summary

Assetara Limited is seeking a dedicated Client Relationship & Support Specialist to join our team remotely via the Assetara platform. You will be a key contact for clients, delivering concierge-level account assistance and CRM administration while ensuring strict compliance and data protection.

In this role, you will handle client communication, platform navigation support, and proactive outreach within approved tools, always maintaining confidentiality and adherence to guidelines.<\/p>

Qualifications

• Strict adherence to operational, security and compliance guidelines.
• Professional remote work discipline, time management, and availability window compliance.
• Confidentiality and data protection obligations.

Responsibilities

• Provide professional, warm, accurate communication within Assetara workspace.
• Deliver scheduled client calls and assist with platform navigation.
• Prioritize unread client threads and manage SLA compliance.
• Maintain accurate client notes in the CRM without unnecessary data.
• Identify and escalate compliance issues immediately.

Skills

Client communication

CRM administration

Remote work discipline

Time management

Tools

CRM system

Assetara workspace

Job description

Assetara Limited is seeking a dedicated Client Relationship & Support Specialist to join our team remotely via the Assetara platform. You will be a key contact for clients, delivering concierge-level account assistance and CRM administration while ensuring strict compliance and data protection.

In this role, you will handle client communication, platform navigation support, and proactive outreach within approved tools, always maintaining confidentiality and adherence to guidelines.<\/p>