Remote Client Associate - Maternity Cover

Health Partners Group Ltd; City Of London; Remote; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Competitive salary package

Pension scheme

Life assurance

25 days annual leave + bank holidays

Birthday day off (non-contractual)

Discounted gym membership

Health cashback plan

Job summary

Health Partners Group Ltd, a leading UK occupational health provider, seeks a Client Associate (Maternity Cover) to manage cases, coordinate appointments and liaise with clients, employees, clinicians and third parties. The role emphasizes report proofreading, invoicing, and confidential data handling under GDPR.

You will work in a remote setup, supporting our clients and their workforce while maintaining strong communication and organisational skills in a fast-paced environment.

Qualifications

• GCSE English and Maths required.
• Excellent verbal and written communication.
• Strong knowledge of GDPR regulations.
• Good IT skills with database systems, telephony and Outlook.
• Able to use own initiative with attention to detail.
• Experience in customer service and teamwork.
• Able to multitask in a fast-paced environment.
• Willing to develop professionally.

Responsibilities

• Manage Occupational Health cases including bookings, reviews, chasing updates, information gathering and invoicing.
• Coordinate appointments and liaise with clients, employees, clinicians and third parties.
• Proofread and release reports, and manage case closures.
• Answer phone calls, make outbound calls and reply to emails.
• Maintain GDPR-compliant handling of sensitive information.
• Coordinate diaries for clinical staff to ensure maximum utilisation.
• Support delivery of services and reporting to meet client goals.
• Uphold company policies and security standards across all activities.

Skills

Excellent communication

Multitasking

Teamwork

GDPR knowledge

IT skills

Initiative

Customer service

Education

GCSE English & Maths

Tools

Database systems

Outlook

Telephony

Job description

Health Partners Group Ltd, a leading UK occupational health provider, seeks a Client Associate (Maternity Cover) to manage cases, coordinate appointments and liaise with clients, employees, clinicians and third parties. The role emphasizes report proofreading, invoicing, and confidential data handling under GDPR.

You will work in a remote setup, supporting our clients and their workforce while maintaining strong communication and organisational skills in a fast-paced environment.