Remote Client Adviser - Help & Impact

Citizens Advice Staffordshire South West; United Kingdom; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Hybrid work after probation

Generous leave and holidays

Nest pension scheme

Learning and development opportunities

Job summary

Shifting Paradigms Ltd t/a British Nannies is seeking a customer-facing adviser to provide face-to-face, telephone, email and web chat support across three districts. The role emphasizes strong communication, a non-judgemental approach and the ability to work in a busy multi-skilled team.

Applicants should be computer-literate; training on case recording systems will be provided, with remote advisory capability and performance targets.

Job description

Shifting Paradigms Ltd t/a British Nannies is seeking a customer-facing adviser to provide face-to-face, telephone, email and web chat support across three districts. The role emphasizes strong communication, a non-judgemental approach and the ability to work in a busy multi-skilled team.

Applicants should be computer-literate; training on case recording systems will be provided, with remote advisory capability and performance targets.