Remote Booking Information Specialist

Hrstalentsolutions; Leicester; Remote; GBP 40,000 - 42,000; Full time

Job summary

Hrstalentsolutions in the United Kingdom is seeking a Booking Information Preparation Assistant. This remote role focuses on preparing guidance messages after bookings and ensuring the correct reference, date, and documents are included.

You will review booking records, confirm details, and raise questions when information is inconsistent, delivering clear written guidance and recording delivery.

Qualifications

• Ability to follow written instructions and use approved templates.
• Comfort with remote written communication.
• Strong attention to booking details and references.

Responsibilities

• Check booking records and prepare the appropriate guidance message.
• Ensure the message includes correct reference, date and approved instructions.
• Pause and clarify if details conflict before sending any message.
• Record delivery or attempted contact in the team system.
• Answer routine follow-up questions only if covered by approved material.
• Flag missing or contradictory booking information and escalate.

Skills

Attention to detail

Written communication

Process adherence

Job description

Hrstalentsolutions in the United Kingdom is seeking a Booking Information Preparation Assistant. This remote role focuses on preparing guidance messages after bookings and ensuring the correct reference, date, and documents are included.

You will review booking records, confirm details, and raise questions when information is inconsistent, delivering clear written guidance and recording delivery.