Remote Trip Support Specialist – Booking & Travel Concierge

Remotetravelcareers; Manchester; Remote; GBP 26,000 - 38,000; Full time

Job summary

Remotetravelcareers is seeking a remote Trip Support specialist to assist clients with bookings and trip details from a home office. You will help with reservations, answer questions, and guide travelers to suitable options.

The role emphasizes strong communication, excellent customer service, and proficiency with booking systems. Both full-time and part-time schedules are available, offering flexibility for remote work from the United Kingdom.

Qualifications

• Excellent communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support via phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication

Customer service

Booking systems literacy

Organization & attention to detail

Patient & friendly demeanor

Tools

Booking systems

Job description

Remotetravelcareers is seeking a remote Trip Support specialist to assist clients with bookings and trip details from a home office. You will help with reservations, answer questions, and guide travelers to suitable options.

The role emphasizes strong communication, excellent customer service, and proficiency with booking systems. Both full-time and part-time schedules are available, offering flexibility for remote work from the United Kingdom.