Remote Asset Planner - 24/7 Water Network Operations

Yorkshire Water; Leeds; On-site; GBP 39,000 - 49,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Pension

Career development

25 days leave

Life assurance

Health benefits

Retail savings

Wellbeing programs

Job summary

Yorkshire Water is seeking a Remote Asset Planner Water Network 24/7 to join our Service Delivery Centre in Leeds. You will deliver operational excellence across clean water assets, prioritising health, safety and regulatory compliance while ensuring 24/7 resilience.

You will manage incidents, optimise the network remotely, and coordinate with cross-functional teams to sustain high performance. This role offers a robust benefits package and progressive development opportunities.

Qualifications

• Ability to multi-task and deliver high-quality service while managing multiple tasks.
• Calm, rational decision-making under pressure in a busy operational environment.
• Strong communication to build and maintain internal and external relationships.
• Experience supporting and embedding change, influencing culture and behaviours.
• Ability to negotiate and influence stakeholders.
• Good team working skills and collaborative mindset.
• Commitment and flexibility are essential.

Responsibilities

• Resolve high priority, complex and emergency problems.
• Manage escalation incidents and ensure timely resolution.
• Use high level technical knowledge to remotely optimise the network.
• Continually improve processes and operations.
• Manage field standby hours in line with Working Time Directive.
• Coordinate with 24/7 desks to ensure resilience across teams.
• Build relationships with operational teams to align goals and performance.
• Handle customer call backs and SLA-based partner responses.

Skills

Multi-tasking

Resilience under pressure

Communication

Change management

Negotiation

Teamwork

Flexibility

Job description

Yorkshire Water is seeking a Remote Asset Planner Water Network 24/7 to join our Service Delivery Centre in Leeds. You will deliver operational excellence across clean water assets, prioritising health, safety and regulatory compliance while ensuring 24/7 resilience.

You will manage incidents, optimise the network remotely, and coordinate with cross-functional teams to sustain high performance. This role offers a robust benefits package and progressive development opportunities.