Remote Address Verification Specialist

Hrstalentsolutions; City of Edinburgh; Remote; GBP 34,000 - 39,000; Full time

Job summary

Hrstalentsolutions is seeking an Order Address Check Assistant to review online order records for complete address details. This remote role requires verifying required fields such as postcodes and delivery contacts, prompting for missing information through approved channels, and ensuring data integrity before handing off to the next team.

The role emphasizes careful checking, accurate notes, and clear communications with customers.

Responsibilities

• Review order records to verify required address fields (name, street, postcode, delivery contact details).
• Identify missing or unclear information and request the specific detail through approved processes.
• Record issues and update address fields without altering other order data.
• Ensure corrected fields are saved and visible to the next team; flag exceptions when needed.
• Communicate with customers politely and succinctly; avoid guessing address details.

Job description

Hrstalentsolutions is seeking an Order Address Check Assistant to review online order records for complete address details. This remote role requires verifying required fields such as postcodes and delivery contacts, prompting for missing information through approved channels, and ensuring data integrity before handing off to the next team.

The role emphasizes careful checking, accurate notes, and clear communications with customers.