Relief Support Worker (Waking Nights)

Housing Diversity Network; Babergh; Remote; GBP 15,000 - 21,000; Part time

Job summary

Orwell Housing Association in Capel St Mary is seeking a Relief Support Worker for Wenham View and Dove Close to provide a calm, overnight presence for tenants. You will respond to incidents, monitor security, and support residents through the night with dignity and respect.

The role involves acting as the night-time point of contact, carrying out cleaning duties, maintaining records, and ensuring a safe, welcoming environment for residents while safeguarding wellbeing.

Responsibilities

• Act as the primary point of contact for customers, visitors, and other stakeholders during overnight hours.
• Help maintain the security of the building through regular monitoring of doors, windows, and communal areas.
• Carry out designated cleaning duties to ensure a safe, clean, and welcoming environment.
• Provide support, reassurance, and peace of mind to tenants who require assistance during the night.
• Maintain accurate and timely records of all contacts, incidents, and actions undertaken during each shift.
• Support a person-centred approach, treating every tenant with dignity, respect, and recognition of their individual needs.

Job description

Relief Support Worker (Waking Nights) – Wenham View, Capel St Mary

£12.83 per hour. Relief shifts to cover absence, training and holiday.

Ref: WV027

Ready to join us and make a difference?

Join our team at Wenham View and Dove Close, providing a reassuring overnight presence for our tenants. You will help ensure the building remains safe, secure, and well-maintained, while acting as the on-site point of contact and responding appropriately to any incidents or emergencies that arise during the night.

What you’ll be doing:

• Act as the primary point of contact for customers, visitors, and other stakeholders during overnight hours.
• Help maintain the security of the building through regular monitoring of doors, windows, and communal areas.
• Carry out designated cleaning duties to ensure a safe, clean, and welcoming environment.
• Provide support, reassurance, and peace of mind to tenants who require assistance during the night.
• Maintain accurate and timely records of all contacts, incidents, and actions undertaken during each shift.
• Support a person-centred approach, treating every tenant with dignity, respect, and recognition of their individual needs.

Interview Date:

W/C 26 th October 2026

Before applying…

Orwell is committed to safeguarding and safer employment and the principles of empowerment.

Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role.

This post is subject to a Basic DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC).

The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more.

Apply with Confidence

Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.

We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you’re excited about this opportunity but don’t meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we’re looking for.

We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed.