Relief Support Worker

Langley Trust; Gillingham; On-site; GBP 17,000 - 19,000; Part time

Job summary

Langley Trust in Gillingham is seeking compassionate Relief Support Workers to join a friendly team on a flexible relief basis. You will work with the Manager to arrange day and night shifts, providing tailored support to clients and helping them progress toward greater independence.

Role requires safeguarding and risk management, building pro-social relationships, and collaboration with colleagues and external agencies. DBS check and right to work in the UK are required.

Qualifications

• Compassionate and person-centred approach to support clients.
• Strong communication with clients, colleagues and external agencies.
• Calm under pressure; able to de-escalate situations safely.
• Professional, non-judgemental attitude with clear boundaries and confidentiality.
• Willingness to complete required training and work the rota.

Responsibilities

• Provide tailored support and key working to clients, including MAPPA-managed cases.
• Contribute to safeguarding, risk assessment and risk management in a safe environment.
• Build positive relationships to encourage engagement and independence.
• Support compliance with plans, occupancy agreements and house rules.
• Collaborate with colleagues and external agencies to ensure a high-quality service.

Skills

Compassionate

Communication

De-escalation

Professionalism

Job description

Make a Meaningful Difference Every Day – Join Langley as a Relief Support Worker

Langley is pleased to offer an opportunity for compassionate and motivated Relief Support Workers to join our friendly, dedicated team in Gillingham. This flexible relief role allows you to work with the Manager to arrange shifts that suit your availability. We are looking out for staff for both night and day shifts.

The successful candidate will receive a competitive salary of £12.75 per hour, reflecting the value and positive impact of this important work.

About the Role

• Provide tailored support and key working to clients, including those managed under MAPPA arrangements, helping them achieve positive outcomes and progress towards greater independence.
• Take an active role in safeguarding, risk assessment, and risk management, ensuring a safe environment for clients, colleagues, and the wider community.
• Build positive, pro-social relationships with clients, encouraging engagement, participation, and involvement in all aspects of service life.
• Support clients to comply with support plans, occupancy agreements, statutory requirements, and house rules, using a compassionate but firm approach to challenge inappropriate behaviour when necessary.
• Work collaboratively with colleagues and external agencies to deliver high-quality support, manage referrals, oversee medication safely, and contribute to a positive, well-run service.

About You

• A compassionate, person-centred approach and a genuine commitment to empowering clients.
• Strong communication skills, with the ability to build professional, respectful relationships.
• Calm and resilient under pressure, able to de-escalate situations and respond appropriately to risk.
• A professional, non-judgemental attitude, always maintaining boundaries and confidentiality.
• Willingness to complete additional training as required by the needs of the service.
• Flexibility to work weekends, public holidays and unsociable hours as part of a rota.

We reserve the right to close earlier if we receive sufficient applicants.

A satisfactory Enhanced DBS with adult barred list check is required for this role and job offers will be subject to the Trust receiving satisfactory evidence of the successful applicant’s right to work in the UK.