Support Worker

Langley Trust; Gillingham; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Annual leave up to 30 days

Health Cash Plan

SmartHealth – GP service 24/7

Pension up to 8% matched

Life Assurance 3x salary

Flexible benefits incl. Holiday Trade

Paid DBS and renewals

Private holiday home Torquay

Wellbeing Support – EAP

Chaplaincy support

Menopause support

Enhanced Maternity Pay

Blue Light Card discounts

Long Service Awards

Job summary

Langley Trust in Gillingham is seeking a compassionate and motivated Support Worker to join our dedicated team on a permanent, full‑time basis. The role is 37.5 hours across three 12.5 hour shifts and will include some weekend work, helping to support our clients and advance our mission.

The salary is £25,592 per annum, with a rewards package including generous annual leave, Health Cash Plan, pension and life assurance, flexible benefits, and wellbeing support.

Qualifications

• Enhanced DBS with adult barred list check required.
• Eligibility to work in the UK.

Responsibilities

• Provide keywork support and maintain client records.
• Follow medication procedures and support meetings/participation.
• Provide personal care per care plans and maintain related records.
• Assess risk and manage challenging behaviour using de-escalation techniques.

Skills

Compassionate

Communication skills

Empathy

Resilience

Job description

Empowering People, Changing Lives – Join Us at Langley

Langley is delighted to offer an exciting opportunity for a compassionate and motivated Support Worker to join our friendly and dedicated team in Gillingham. This is a permanent, full‑time position working 37.5 hours per week, where you’ll play a meaningful role in supporting our clients and contributing to our mission. This will be 3x12.5 hour shifts and will include some weekend work.

The successful candidate will receive a competitive salary of £25,592per annum, recognising the value and impact of your work.

REWARDS PACKAGE

• Upto 30 days annual leave plus Bank Holidays
• Funded Health Cash Plan
• SmartHealth – free online GP service 24/7.
• Pension scheme, matched up to 8%
• Life Assurance up to 3 times your salary
• Flexible benefits package, including Holiday Trading and Cycle Scheme - can be tailored to meet your individual needs
• Paid DBS and renewals
• Access to private holiday home getaway in Torquay
• Wellbeing Support – our 24/7 Employee Assistance Programme including free counselling and legal advice
• Chaplaincy and pastoral support
• Menopause support
• Enhanced Maternity Pay
• Access to Blue Light Card discounts
• Long Service Awards

KEY RESPONSIBILITIES

• Provide keywork support (including acting as Key Worker where required), maintaining accurate client records and using the Langley Client File to review progress and promote independence.
• Contribute to a safe, well-run service by following medication procedures, supporting participation and client meetings/involvement (including complaints), supporting prospective/former residents, maintaining safe/tidy environments, and participating in rotas and team meetings.
• Provide personal care as identified in care plans (including supporting with hygiene, dressing, continence care, mobility/moving and handling, and supporting access to health and social care professionals) and keep health-related records and care plans up to date.
• Assess and manage risk and challenging behaviour by using; planning, de-escalation, and knowledge of our clients. Maintain service security and situational/physical safety measures, liaising with relevant stakeholders as needed.

ABOUT YOU

• A compassionate, person-centred approach and a genuine commitment to empowering clients.
• Strong communication skills, with the ability to build professional, respectful relationships.
• Calm and resilient under pressure, able to de-escalate situations and respond appropriately to risk.
• A professional, non-judgemental attitude, always maintaining boundaries and confidentiality.
• Flexibility to work weekends as part of a rota.

We reserve the right to close earlier if we receive sufficient applicants.

A satisfactory Enhanced DBS with adult barred list check is required for this role and job offers will be subject to the Trust receiving satisfactory evidence of the successful applicant’s right to work in the UK.

This role is eligible for consideration under the Employee Referral Scheme. For further information around the referring principals and scope, please consult the Employee Referral Scheme Guide.