Relief Support Worker

Langley Trust; Wakefield; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Pension (matched 8%)

DBS checks

Training & development

Holiday pay

EAP

Smart Health

Eyecare

Pastoral support

Job summary

Langley Trust in Wakefield is seeking a compassionate Relief Support Worker to join our dedicated team on a permanent, fully flexible relief basis. You will provide keywork support, maintain client records, and help promote independence across the service.

We offer a competitive hourly rate (£12.75, £13.88 for unsociable hours) and a rewards package including DBS funding, pension, learning and development, holiday pay, and wellbeing support. DBS and right-to-work checks apply.

Qualifications

• Compassionate, person-centred approach and commitment to empowering clients.
• Strong communication skills to build professional relationships.
• Calm and resilient under pressure, able to de-escalate situations.
• Professional, non-judgemental attitude with confidentiality.
• Flexibility to work weekends as part of a rota.

Responsibilities

• Provide keywork support (including acting as Key Worker where required) and maintain accurate client records.
• Follow medication procedures, support participation and client meetings, and assist with safety and environment.
• Provide personal care as required and keep health-related records up to date.
• Assess and manage risk and challenging behaviour, maintaining service security and liaising with stakeholders.

Skills

Compassionate

Communication skills

Calm under pressure

Professional attitude

Flexibility

Job description

Empowering People, Changing Lives – Join Us at Langley

Langley is delighted to offer an exciting opportunity for a compassionate and motivated ReliefSupport Worker to join our friendly and dedicated team in Wakefield. This is a permanent, relief position where you’ll play a meaningful role in supporting our clients and contributing to our mission. This will be a fully flexible role allowing you to work the shifts that work for you.

The successful candidate will receive a competitive salary of £12.75 per hour (£13.88 for unsociable hours), recognising the value and impact of your work.

REWARDS PACKAGE

• Fantastic pension scheme, matched up to 8%
• Fully funded DBS applications and renewals
• Free learning and development to support you in your career
• Holiday Pay
• 24/7 Employee Assistance Programme including free counselling and legal advice
• 'Smart Health' which includes unlimited access to online, telephone and video GP appointments as well as a range of health and wellbeing services
• Eyecare and Flu Vouchers
• Access to chaplaincy and pastoral support

KEY RESPONSIBILITIES

• Provide keywork support (including acting as Key Worker where required), maintaining accurate client records and using the Langley Client File to review progress and promote independence.
• Contribute to a safe, well-run service by following medication procedures, supporting participation and client meetings/involvement (including complaints), supporting prospective/former residents, maintaining safe/tidy environments, and participating in rotas and team meetings.
• Provide personal care as identified in care plans (including supporting with hygiene, dressing, continence care, mobility/moving and handling, and supporting access to health and social care professionals) and keep health-related records and care plans up to date.
• Assess and manage risk and challenging behaviour by using; planning, de-escalation, and knowledge of our clients. Maintain service security and situational/physical safety measures, liaising with relevant stakeholders as needed.

ABOUT YOU

• A compassionate, person-centred approach and a genuine commitment to empowering clients.
• Strong communication skills, with the ability to build professional, respectful relationships.
• Calm and resilient under pressure, able to de-escalate situations and respond appropriately to risk.
• A professional, non-judgemental attitude, always maintaining boundaries and confidentiality.
• Flexibility to work weekends as part of a rota.

We reserve the right to close earlier if we receive sufficient applicants.

A satisfactory Enhanced DBS with adult barred list check is required for this role and job offers will be subject to the Trust receiving satisfactory evidence of the successful applicant’s right to work in the UK.