Relief Support Worker

Langley Trust; Borough of Wyre; On-site; GBP 17,000 - 19,000; Full time

Job summary

Langley Trust in Fleetwood is seeking a Relief Support Worker (Care) for days and nights to join a dedicated team. You will support clients under supervision, assist with personal care, and help maintain accurate health records while contributing to risk management processes.

The role requires compassion, professional communication, and the ability to stay calm under pressure. Flexibility for weekends and unsociable hours is a part of the rota, with DBS checks required for successful applicants.

Qualifications

• Compassionate, person-centred approach to empower clients.
• Strong communication to build professional relationships.
• Calm and resilient under pressure; able to de-escalate risk.
• Willingness to complete training and flexible with shifts.

Responsibilities

• Support clients within the service, under the supervision of the primary worker.
• Provide guidance to other staff to ensure safe service delivery.
• Contribute to risk plans, monitor compliance, and share updates in meetings.
• Provide personal care per care plans and maintain health records.
• Maintain a clear, calm manner while managing client risk.
• Support safeguarding wellbeing and liaise with agencies as needed.

Skills

Compassionate approach

Communication skills

De-escalation

Risk management

Job description

Make a Meaningful Difference Every Day – Join Langley as a Relief Support Worker (Care) Days/Nights

Langley is pleased to offer an opportunity for compassionate and motivated Relief Support Worker (Care) Days/Nights to join our friendly, dedicated team in Park View, Fleetwood. This flexible relief role allows you to work with the Manager to arrange shifts that suit your availability. We are looking out for staff for both night and day shifts.

The successful candidate will receive a competitive salary of £12.75 per hour (£13.88 for unsocial hours), reflecting the value and positive impact of this important work.

About the Role

• Key work and support clients generally within the service, this should be in the capacity of supporting the primary key worker, not acting as theprimary key worker.

• Provide support and guidance to other Support Workers and Key Workers to assist them in the safe delivery of the service.

• Manage risk effectively by contributing to risk plans, monitoring compliance, and sharing updates at professional meetings.

• Provide personal care as identified in care plans for individualclients and keep health related records for clients as necessary.

• Maintain a clear and calm mannerwhilst managing client risk through client knowledge and de-escalation as
  required.

• Safeguard wellbeing and safety through referrals, mandatory testing, medication procedures, emergency response, and liaison with agencies.

About You

• A compassionate, person-centred approach and a genuine commitment to empowering clients.

• Strong communication skills, with the ability to build professional, respectful relationships.

• Calm and resilient under pressure, able to de-escalate situations and respond appropriately to risk.

• A professional, non-judgemental attitude, always maintaining boundaries and confidentiality.

• Willingness to complete additional training as required by the needs of the service.

• Flexibility to work weekends, public holidays and unsociable hours as part of a rota.

We reserve the right to close earlier if we receive sufficient applicants.

A satisfactory Enhanced DBS with adult barred list check is required for this role and job offers will be subject to the Trust receiving satisfactory evidence of the successful applicant’s right to work in the UK.

This role is eligible for consideration under the Employee Referral Scheme. For further information around the referring principals and scope, please consult the Employee Referral Scheme Guide.