Relief Shift Engineer

Maybourne Hotel Group; Greater London; On-site; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Staff restaurant access

Additional annual leave

Wellbeing initiatives

Life assurance

Cycle to Work Scheme

Eye care vouchers

Flu vaccination vouchers

Birthday leave

In-house training

Job summary

The Connaught, part of Maybourne Hotel Group in London, seeks a talented Relief Shift Engineer to join the Technical Services team. This full-time role focuses on maintaining a 5-star luxury property, handling maintenance across electrical, plumbing, heating, and lighting systems.

You'll work within a service-request system, ensuring defects are repaired promptly and safety and guest comfort are prioritized.

Qualifications

• Experience in maintenance in luxury hotel environments.
• Ability to diagnose and repair electrical, plumbing, heating and lighting issues.
• Prior experience in a 5-star luxury hotel or similar setting.

Responsibilities

• Maintain and repair electrical, plumbing, heating and lighting systems during shifts.
• Respond promptly to service requests and defects logged in the system.
• Ensure defects are corrected promptly and maintain high standards of safety and guest comfort.

Job description

We are looking for a talented and passionate full-time Relief Shift Engineer to join our Technical Services team at the award-winning 5-Star deluxe hotel – The Connaught.

To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.

The Role:

As Relief Shift Engineer, you will be responsible for assisting in all areas of the hotel’s interior and exterior, via general maintenance work allocated by the Engineering Department through a service request system. You will be responsible for the efficient repair of all defects reported during your shift. You will be dealing with electrical, sewage, plumbing, heating and lighting issues and will ensure that they are maintained in good working order and that any defects are corrected promptly.

Responsibilities:

You will be a confident communicator, enthusiastic and motivated, with a good eye for detail and accuracy. With this in mind, you will have previous experience at a similar level and have proven skills within a 5-star luxury hotel or similar environment.

Who You Are:

• Someone who naturally embodies elegance, warmth, and quiet confidence.
• Previous experience in luxury hospitality.
• A calm, composed presence with an eye for thoughtful detail.
• A team player who believes service is an art and people are at the heart.

A Rewarding Career with Maybourne

At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.

Health & Wellbeing

• Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes.
• Option to purchase up to five additional days of annual leave per year.
• Monthly access to subsidised massage and podiatry treatments.
• A programme of wellbeing initiatives, from mental health support to physical activity.
• 24-hour confidential assistance helpline.
• On- and off-site Occupational Health support.
• Life assurance through our Death in Service scheme.
• Eye care support, including vouchers and contributions towards glasses*.
• Flu vaccination vouchers*.
• Cycle to Work Scheme

Recognition & Growth

• An extra paid day’s leave to celebrate your birthday.
• Instant recognition and award programme, celebrating extraordinary contributions.
• Dedicated in-house training and development to support your personal and professional growth.
• Monthly colleague awards with generous prizes.
• Opportunities for internal progression and cross-property moves.
• ‘Introduce a Star’ referral scheme – with rewards of up to £1,500*.
• Long service celebrations to honour your continued dedication.

Financial Care

• A highly competitive salary package
• Increased holiday entitlement after 3 and 5 years of service
• Family-first policies, including enhanced maternity and paternity pay
• Season ticket travel loans
• A generous pension scheme*
• Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.

Moments to Remember

• Exceptional colleague rates of £50 per night across Maybourne properties for you and your family
• A hosted ‘Guest Experience Stay’ — immerse yourself in the full Maybourne experience*
• 50% off food and beverage across our restaurants and bars*
• Invitations to a year-round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations.
• Thoughtful gifts to mark weddings, new arrivals, and retirements

*Selected benefits are subject to terms and conditions.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

This is a full-time role requiring 40 hours per week.