Casual Floor Housekeeper

Maybourne Hotel Group; Greater London; On-site; GBP 21,000 - 27,000; Part time

Benefits offered by this job

Health & Wellbeing

Recognition & Growth

Financial Care

Moments to Remember

Colleague rates

Job summary

The Connaught is seeking a Casual Floor Housekeeper to join The Connaught Housekeeping team at the 5-Star deluxe hotel. You will support the department, ensure room attendants follow standards, and respond promptly to guest requests.

We value elegance, warmth and discretion. The role offers a thoughtful benefits package and opportunities within Maybourne across properties, with a strong focus on service excellence in a luxury environment.

Qualifications

• Experience in hotel housekeeping preferred.
• Strong organisational and communication skills.
• Supervisory experience in a similar hotel environment preferred.

Responsibilities

• Support the Housekeeping Department and be a point of contact for enquiries.
• Ensure Room Attendants follow standards and respond to guest requests promptly.
• Maintain high standards of cleanliness and presentation.

Skills

Organisational skills

Prioritisation

Communication

Administration

Job description

We are looking for a talented and passionate Casual Floor Housekeeper to joinThe Connaught Housekeeping team at the award-winning 5-Star deluxe hotel - The Connaught.

To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional.Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.

Responsibilities:

As Casual Floor Housekeeper you will be responsible for supporting the Housekeeping Department. You will be one of the point of contacts for all Housekeeping related enquiries, whether they come from our guests or colleagues and ensure that all enquiries are handled efficiently and in a timely manner. You will ensure that all Room Attendants are following our standards and all guests requests are attended to in a professional and prompt manner.

Skills and experience:

The ideal Casual Floor Housekeeper must have a strong organisational skills and the ability to prioritise tasks efficiently to co-ordinate numerous tasks at the same time. You must be self-motivated, enthusiastic, engaging, customer focused and an excellent motivator to your team. It is also imperative that you have a strong communication and administration skills. Housekeeping experience at supervisory level within a similar hotel environment is essential for the position.

Who You Are:

• Someone who naturally embodies elegance, warmth, and quiet confidence.
• Previous experience in luxury hospitality.
• A calm, composed presence with an eye for thoughtful detail.
• A team player who believes service is an art and people are at the heart.

A Rewarding Career with Maybourne

At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.

Health & Wellbeing

• Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes.
• Option to purchase up to five additional days of annual leave per year.
• Monthly access to subsidised massage and podiatry treatments.
• A programme of wellbeing initiatives, from mental health support to physical activity.
• 24-hour confidential assistance helpline.
• On- and off-site Occupational Health support.
• Life assurance through our Death in Service scheme.
• Eye care support, including vouchers and contributions towards glasses*
• Flu vaccination vouchers*
• Cycle to Work Scheme

Recognition & Growth

• An extra paid day’s leave to celebrate your birthday.
• Instant recognition and award programme, celebrating extraordinary contributions.
• Dedicated in-house training and development to support your personal and professional growth.
• Monthly colleague awards with generous prizes.
• Opportunities for internal progression and cross-property moves.
• ‘Introduce a Star’ referral scheme – with rewards of up to £1,500*
• Long service celebrations to honour your continued dedication.

Financial Care

• A highly competitive salary package
• Increased holiday entitlement after 3 and 5 years of service
• Family-first policies, including enhanced maternity and paternity pay
• Season ticket travel loans
• A generous pension scheme*
• Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.

Moments to Remember

• Exceptional colleague rates of £50 per night across Maybourne properties for you and your family
• A hosted ‘Guest Experience Stay’ — immerse yourself in the full Maybourne experience*
• 50% off food and beverage across our restaurants and bars*
• Invitations to a year-round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations.
• Thoughtful gifts to mark weddings, new arrivals, and retirements

*Selected benefits are subject to terms and conditions.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.