Public Area Cleaner

Maybourne Hotel Group; Greater London; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Staff restaurant access

Extra annual leave additions

Wellbeing support & counselling

Health insurance

Pension scheme

Cycle to Work Scheme

Referral bonus up to £1,500

Monthly awards & training

Job summary

Maybourne Hotel Group is seeking a dedicated Public Area Attendant for The Connaught in London. This full-time role focuses on keeping all public spaces immaculate, while delivering exceptional guest service and maintaining up-to-date knowledge of hotel activities and offerings.

The role requires strong teamwork, discretion, and a guest-centric approach in a luxury setting. You will join The Connaught Housekeeping team and enjoy a comprehensive benefits package.

Qualifications

• Previous experience in luxury hospitality preferred.
• Strong guest service mindset and communication skills.
• Ability to work flexibly across shifts and weekends.

Responsibilities

• Ensure the highest level of cleanliness in Connaught public areas.
• Respond to guest inquiries with knowledge of hotel events and services.
• Collaborate with housekeeping and front-of-house teams to maintain standards.
• Demonstrate initiative and reliability in daily tasks.

Skills

Customer service

Team player

Attention to detail

Flexibility

Job description

We are looking for a talented and passionate full-timePublic Area Cleanerto joinThe Connaught Housekeeping teamat the award-winning 5-Star Deluxe Connaught Hotel.

To arrive at The Connaught is to belong. Discover a hotel of warm hospitality and effortless style, a beacon of Mayfair Village for over two-hundred years; home to a community united by the allure of the exceptional. Here, heritage and heart unite, discretion is our promise, and the pleasure to please is a way of life.

The Role:

AsPublic Area Attendantyou will be responsible for ensuring the highest level of cleanliness and standard of the Connaught public areas, achieving assigned daily tasks and schedules. This is a guest facing role and you must maintain high knowledge of hotel information and special events in order to respond to guest enquiries.

Responsibilities:

You will be an excellent team player, and have excellent communication and guest care skills. You will have pride and attention to detail in your work. You will be flexible, able to use your initiative and organise your daily activities well. Ideally, you will have proven experience within a role within a similar environment.

Who You Are:

• Someone who naturally embodies elegance, warmth, and quiet confidence.
• Previous experience in luxury hospitality.
• A calm, composed presence with an eye for thoughtful detail.
• A team player who believes service is an art and people are at the heart.

A Rewarding Career with Maybourne

At Maybourne, we are proud to offer a thoughtfully curated selection of benefits designed to support your wellbeing, nurture your development, and celebrate your milestones - both personal and professional.

Health & Wellbeing

• Complimentary access to our all-day dining staff restaurant, offering nourishing and seasonal dishes.
• Option to purchase up to five additional days of annual leave per year.
• Monthly access to subsidised massage and podiatry treatments.
• A programme of wellbeing initiatives, from mental health support to physical activity.
• 24-hour confidential assistance helpline.
• On- and off-site Occupational Health support.
• Life assurance through our Death in Service scheme.
• Eye care support, including vouchers and contributions towards glasses*
• Flu vaccination vouchers*
• Cycle to Work Scheme

Recognition & Growth

• An extra paid day’s leave to celebrate your birthday.
• Instant recognition and award programme, celebrating extraordinary contributions.
• Dedicated in-house training and development to support your personal and professional growth.
• Monthly colleague awards with generous prizes.
• Opportunities for internal progression and cross-property moves.
• ‘Introduce a Star’ referral scheme – with rewards of up to £1,500*
• Long service celebrations to honour your continued dedication.

Financial Care

• A highly competitive salary package
• Increased holiday entitlement after 3 and 5 years of service
• Family-first policies, including enhanced maternity and paternity pay
• Season ticket travel loans
• A generous pension scheme*
• Smart Tech Benefit – Opportunity to buy electrical goods with monthly repayments to help you spread out the cost.

Moments to Remember

• Exceptional colleague rates of £50 per night across Maybourne properties for you and your family
• A hosted ‘Guest Experience Stay’ — immerse yourself in the full Maybourne experience*
• 50% off food and beverage across our restaurants and bars*
• Invitations to a year-round calendar of cherished colleague events – from the Maybourne Picnic to our festive celebrations.
• Thoughtful gifts to mark weddings, new arrivals, and retirements

*Selected benefits are subject to terms and conditions.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

This is a full-time role requiring 40 hours per week.