Relief Security Officer — Flexible Shifts & Professional Impact

ISS; Birmingham; On-site; GBP 17,000 - 25,000; Full time

Job summary

ISS is seeking a reliable Security Relief Officer to join our team in the United Kingdom. This role involves strengthening existing security provisions, covering planned and ad hoc shifts, and supporting rota vacancies, sickness and holidays.

You will patrol client sites, monitor access, respond to incidents, and assist visitors with professional service. The successful candidate will hold a valid SIA licence, have proven security experience, and demonstrate calm, proactive and customer-focused

Qualifications

• Valid SIA licence held and current.
• Proven experience in security or related field.
• Strong observational and communication skills.
• Ability to stay calm under pressure and handle emergencies.
• Excellent customer service and interpersonal skills.
• Knowledge of security protocols and procedures.
• Flexibility to work days, nights and weekends.

Responsibilities

• Protect the physical security of client premises.
• Conduct regular patrols.
• Respond promptly to alarms and incidents.
• Enforce access control and verify identities.
• Provide excellent customer service to visitors.
• Maintain detailed records of security activities.
• Collaborate with law enforcement and emergency services when needed.
• Promote a secure and safe working environment at client sites.
• Undertake induction and training as needed.
• Support rota vacancies and cover sickness/holidays.

Skills

Observational skills

Communication skills

Customer service

Interpersonal skills

Calm under pressure

Job description

ISS is seeking a reliable Security Relief Officer to join our team in the United Kingdom. This role involves strengthening existing security provisions, covering planned and ad hoc shifts, and supporting rota vacancies, sickness and holidays.

You will patrol client sites, monitor access, respond to incidents, and assist visitors with professional service. The successful candidate will hold a valid SIA licence, have proven security experience, and demonstrate calm, proactive and customer-focused