Relief Security Officer: Flexible Shifts, Customer Focus

ISS; Reading; On-site; GBP 12,000 - 18,000; Full time

Job summary

ISS seeks a reliable Security Relief Officer to strengthen client site teams, covering planned and ad hoc shifts across days, nights and weekends. The role focuses on guarding premises, patrolling, incident response and strict access control, while delivering excellent visitor support.

Ideal candidates hold a valid SIA licence and have proven security experience, strong observation and communication skills, and a calm, proactive approach to emergencies.

Qualifications

• Valid SIA licence
• Proven experience in security or related field
• Strong observational and communication skills
• Ability to remain calm under pressure and handle emergencies effectively
• Excellent customer service and interpersonal skills
• Knowledge of security protocols and procedures
• Flexibility to work various shifts, including days, nights and weekends

Responsibilities

• Responsible for the physical security of client premises
• Conduct regular patrols
• Respond promptly to alarms and incidents, taking appropriate action
• Enforce access control and verify the identity of individuals on-site
• Provide excellent customer service by assisting and guiding visitors
• Maintain detailed and accurate records of security-related activities
• Collaborate with law enforcement and emergency services when necessary
• Ensure high standards at all times, maintaining the professional image of ISS
• Undertake induction and training as needed
• Promote a secure and safe working environment at client sites

Skills

Observation skills

Communication skills

Flexibility

Customer service

Calm under pressure

Job description

ISS seeks a reliable Security Relief Officer to strengthen client site teams, covering planned and ad hoc shifts across days, nights and weekends. The role focuses on guarding premises, patrolling, incident response and strict access control, while delivering excellent visitor support.

Ideal candidates hold a valid SIA licence and have proven security experience, strong observation and communication skills, and a calm, proactive approach to emergencies.