Relief Security Officer

Anchor Group Services Ltd; Gosport; On-site; GBP 40,000 - 60,000; Full time

Job summary

An exciting opportunity awaits for a Relief Security Officer at a prominent shopping centre. This role demands a vigilant and customer-oriented individual who can ensure the safety of visitors and property. The successful candidate will be part of a dedicated security team, tasked with providing top-notch service while maintaining a secure environment. With access to training and development opportunities, this position offers a pathway to grow within the security field. Join a forward-thinking company that values professionalism and commitment, and make a difference in the community.

Benefits

Access to nationally recognized courses

SIA and First Aid training at discounted rates

Auto Enrolment Pension

Wagestream - access to pay as you earn

Cycle to Work Scheme

Full uniform provided

Free Employee Assistance Programme 24/7

Hospital Saturday Fund

Reward and Recognition awards

Qualifications

• Must hold a valid SIA licence and have a checkable employment history.
• Experience in customer service and handling conflict is essential.

Responsibilities

• Provide security services and ensure the safety of property and people.
• Complete reports and maintain legal compliance.

Skills

Customer Service

Conflict Resolution

Communication Skills

Vigilance

Flexibility

Education

Valid Frontline SIA Licence

5-Year Employment Checkable History

Job description

Job Description

Job Role: Relief Security Officer

Working Hours: Zero hour contract

Pay: £12.91 per hour

Location: Fareham Shopping Centre, PO16 0PQ

Reporting to: Operations Manager

Overview

An exciting opportunity has arisen at Anchor Group Services for an experienced Security Officer to join our established security team based at Fareham Shopping Centre.

The successful candidate must have a valid SIA Licence as a minimum. You will be required to provide a high level of customer service to visitors, complete patrols, and remain vigilant at all times.

Duties include:

• Protecting the client’s property, people, and assets by providing security services in accordance with the site’s published Assignment Instructions (AI’s) and site-specific procedures.
• Preventing losses and damage by reporting irregularities and informing offenders of policies and procedures.
• Preventing and escalating incidents promptly and appropriately to the Control Room, Shift Manager, Operations Manager, or Emergency Services for serious incidents.
• Completing reports by recording observations, information, occurrences, and surveillance activities.
• Maintaining the organisation's stability and reputation by complying with legal requirements.
• Contributing to team effort by accomplishing related results as needed.
• Acting as a first line support to customers and visitors, providing professional and friendly service.
• Understanding customer needs, responding to queries and requests, and taking appropriate actions.
• Maintaining professional conduct at all times.

Requirements

• Full 5-year employment checkable history
• Valid frontline SIA licence (DS or SG)
• Customer service experience and confidence to handle conflict correctly
• Flexibility to meet job requirements
• Excellent communication skills, both written and verbal
• Smart appearance and well-groomed
• Reliable and punctual
• High level of enthusiasm and passion
• Ability to work in a fast-moving environment
• Access to nationally recognized courses via the Anchor Academy
• Access to SIA and First Aid training at discounted rates with financial support available
• Auto Enrolment Pension (if earnings meet the minimum requirement)
• Wagestream - access to pay as you earn
• Cycle to Work Scheme
• Full uniform provided
• Free Employee Assistance Programme 24/7, including counselling
• Hospital Saturday Fund
• Reward and Recognition awards

What’s Next?

If you would like to be considered for this position, APPLY NOW, and we will be in touch.

Other titles for this role may include: Security Specialist, Security Operative, Patrol Officer, Shopping Centre Security Officer, Security Enforcement Officer, SIA Security Officer.

Within commuting distance of: Portsmouth, Southwick, Portchester, Titchfield, Wickham, Shedfield, Gosport.