Relief Security Officer

Sodexo Group; City of Edinburgh; On-site; GBP 30,000 - 33,000; Full time

Job summary

Sodexo in the United Kingdom is seeking a Relief Security Officer based from Broxburn with regular travel to sites in Fife, Clackmannanshire and Glasgow. You will provide security, reception and facilities support, ensuring a safe, welcoming environment while covering multiple client sites such as central and regional locations.

The role requires the ability to travel between sites and to work flexible days, nights and weekends.

Qualifications

• Hold a valid UK SIA Security Guard Licence.
• Experience in security or customer-facing role.
• Excellent customer service and communication skills.
• Professional, courteous and approachable manner.
• Strong IT skills with MS Office and security systems.
• Attention to detail and accurate record keeping.
• Ability to stay calm under pressure.
• Willing to cover multiple locations including holidays and sickness.
• Full UK driving licence and mobility preferred.

Responsibilities

• Providing a professional and visible security presence across multiple client sites.
• Travelling throughout the Fife area to provide planned and emergency cover as required.
• Delivering exceptional customer service to employees, visitors, contractors and clients.
• Managing access and egress, checking identification and issuing visitor passes and security badges.
• Operating reception and handling telephone enquiries professionally.
• Carrying out internal and external patrols to maintain a safe and secure environment.
• Locking and securing buildings, conducting end-of-day checks and ensuring site integrity.
• Responding to incidents, emergencies, fire alarms and first aid situations.
• Completing accurate incident reports, documentation and daily logs using company systems.
• Supporting Facilities teams with additional duties when required.
• Reporting hazards, security concerns and health and safety issues promptly.
• Ensuring all visitors and contractors comply with site rules, including PPE requirements.

Skills

SIA Licence

Security experience

Customer service

Communication skills

IT skills

Tools

Microsoft Office

Security systems

Electronic reports

Job description

The following content displays a map of the jobs location - Edinburgh

Location: Based from Broxburn with regular travel to other sites including Cluny Bond (Kirkaldy), Menstrie (Clackmannanshire), Bonnybridge (Falkirk) and Glasgow.

Pay Rate: £13.95 per hour

Contracted Hours: 42 hours per week

Working Pattern:Flexible shifts covering days, nights and weekends. As a Relief Security Officer, your rota will be issued one month in advance wherever possible, allowing you to plan ahead.

Due to the nature of the role, you'll provide cover across multiple sites throughout the Fife area for planned holidays, sickness and other absences, so flexibility is essential. Your working pattern will vary depending on operational requirements. For example, you may work five shifts in one week and two shifts the next, while remaining contracted and paid for 42 hours per week.

The role is based from Broxburn with regular travel to other sites including Cluny Bond (Kirkaldy), Menstrie (Clackmannanshire), Bonnybridge (Falkirk) and Glasgow.

Business mileage is reimbursed from your main base at Broxburn in line with company policy.

Any hours worked in addition to your contracted 42 hours will be paid as overtime, in line with business requirements.

We're looking for a professional, adaptable and customer-focused Relief Security Officer to join our Corporate Services team, providing cover across multiple client sites such as central sites, Fife sites and possibly Glasgow sites. This is a varied role where no two days are the same, making it ideal for someone who enjoys working in different environments and thrives on delivering outstanding service.

As a Relief Officer, you'll provide security, reception and facilities support, ensuring our clients, colleagues and visitors receive a safe, secure and welcoming experience wherever you're deployed.

What you’ll do

• Providing a professional and visible security presence across multiple client sites.
• Travelling throughout the Fife area to provide planned and emergency cover as required.
• Delivering exceptional customer service to employees, visitors, contractors and clients.
• Managing access and egress, checking identification and issuing visitor passes and security badges.
• Operating reception and handling telephone enquiries professionally.
• Carrying out internal and external patrols to maintain a safe and secure environment.
• Locking and securing buildings, conducting end-of-day checks and ensuring site integrity.
• Responding to incidents, emergencies, fire alarms and first aid situations in accordance with site procedures.
• Completing accurate incident reports, documentation and daily logs using company systems.
• Supporting Facilities teams with additional duties when required.
• Reporting hazards, security concerns and health and safety issues promptly.
• Ensuring all visitors and contractors comply with site rules, including PPE requirements.

What you bring

We're looking for someone who understands that great security is about much more than protecting a site, it's about delivering a professional, welcoming and customer-focused service every day.

• You’ll have:
  • A valid SIA Security Guard Licence (essential).
  • Previous experience in a security or customer-facing role.
  • Excellent customer service and communication skills.
  • A professional, courteous and approachable manner.
  • Strong IT skills, with confidence using Microsoft Office, security systems and completing electronic reports accurately.
  • Excellent attention to detail and the ability to maintain accurate records.
  • The ability to remain calm, make sound decisions and follow procedures under pressure.
  • Strong organisational skills with the ability to prioritise your workload.
  • A flexible approach and willingness to provide cover across multiple locations, including holidays and sickness.
  • The ability to work effectively both independently and as part of a team.
  • A clear understanding of confidentiality and the importance of handling sensitive information appropriately.

  • Essential Requirements

    Due to the nature of this relief role, applicants must:

    • Hold a full UK driving licence.
    • Be willing and able to travel regularly between multiple client sites across multiple sites.
    • Be at least 21 years of age for insurance purposes.
    • Have held a full UK driving licence for a minimum of two years.
    • Be eligible to work in the UK and successfully complete all required pre-employment screening and vetting.

  • Compliance and Standards

    This role requires a high level of professionalism and strict adherence to policies, procedures and legislation. The successful candidate will be expected to:

    • Follow all Sodexo and client policies, procedures and site rules at all times.
    • Maintain full compliance with Health & Safety legislation and safe working practices.
    • Complete all security documentation accurately and in accordance with company procedures.
    • Demonstrate excellent attention to detail and maintain accurate electronic records.
    • Uphold the highest standards of integrity, confidentiality and professionalism.
    • Ensure compliance with all right-to-work, employment screening and client security requirements.

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed tobeingan inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Ready to be part of something greater?

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Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications