Relief Security Officer

ISS; City Of London; On-site; GBP 17,000 - 22,000; Full time

Job summary

ISS is seeking a reliable Security Relief Officer to support our client site, safeguarding employees, visitors and assets. The role involves shifts with advance notice, covering gaps, sickness and holiday leave, and additional duties as required.

The successful candidate will be calm, flexible and personable, with a valid SIA licence and proven security experience. Join a team that emphasises safety, professionalism and customer service.

Qualifications

• Valid SIA licence is required.
• Proven experience in security or related field.
• Strong observational and communication skills.
• Ability to remain calm under pressure and handle emergencies.
• Excellent customer service and interpersonal skills.
• Knowledge of security protocols and procedures.
• Flexibility to work days, nights and weekends.

Responsibilities

• Responsible for the physical security of client premises.
• Conduct regular patrols to deter and detect security issues.
• Respond promptly to alarms and incidents with appropriate action.
• Enforce access control and verify identities on-site.
• Provide excellent customer service by guiding visitors.
• Maintain detailed records of security-related activities.
• Collaborate with law enforcement and emergency services when needed.
• Promote a secure and safe working environment at client sites.
• Undertake induction and training as required.

Skills

SIA licence

Security experience

Observation skills

Communication skills

Calm under pressure

Customer service

Security procedures

Shift flexibility

Job description

We are seeking a reliable and vigilant Security Relief Officer to join our team.

As a key member of our security provision, you will play a crucial role in safeguarding our client's site, ensuring the safety of employees, visitors and assets.

The Security Relief Officer will strengthen the existing team and be called upon to support core and ad hoc activities. This will include shifts arranged with advance notice, filling gaps in the security team rota, providing sickness and holiday cover, and undertaking additional duties as required.

The successful candidate will be a reliable, flexible and personable security professional. If you are looking for guaranteed hours in a stable and rewarding role, we would like to hear from you.

The Role

• Responsible for the physical security of client premises
• Conduct regular patrols
• Respond promptly to alarms and incidents, taking appropriate action
• Enforce access control and verify the identity of individuals on-site
• Provide excellent customer service by assisting and guiding visitors
• Maintain detailed and accurate records of security-related activities
• Collaborate with law enforcement and emergency services when necessary
• Ensure high standards at all times, maintaining the professional image of ISS
• Undertake induction and training as needed
• Promote a secure and safe working environment at client sites
• Valid SIA licence
• Proven experience in security or related field
• Strong observational and communication skills
• Ability to remain calm under pressure and handle emergencies effectively
• Excellent customer service and interpersonal skills
• Knowledge of security protocols and procedures
• Flexibility to work various shifts, including days, nights and weekends

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organization with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

ISS is proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.